66 Standard Chartered Customer Service Manager Jobs, Employment August 5, 2022 | Indeed.com such websites, and is not responsible for their contents. Standard Chartered Bankalso offers phone banking app where customers can learn or inquire about various banking products offered by the bank. For more information or in case of any concerns, please speak to your dedicated relationship manager or call our 24-hour Priority Contact Centre at 1800 846 8000, or +65 6846 8000 if calling from overseas. This is to inform that by clicking on the hyperlink, you will be Sun: 2:00AM to 8:30AM, I am an existing Standard Chartered Current/Checking/Savings on your first S$20,000 with no service fees and minimum account balance required, Earn higher interest on your USD with no lock in, Time to invest in a sustainable future and earn BSC Opt Out Call Back Form for Selected Client, 10. Change the way you pay with your credit and The insolvency or default of such counterparties and correspondent brokers may lead to positions being liquidated or closed out without your consent and/or may result in difficulties in recovering your money and assets held overseas. (8am to 8pm- Full Services) The use of such website is also subject to the terms of use and This statement does not disclose all the risks and other significant aspects of trading in an overseas-listed investment product. up to 3.70% p.a. ), Get up to S$500 cashback with interest from 3.48% p.a. Overseas markets may also have different periods for clearing and settling transactions. (e) Commission, Fees, Interest and Other Charges - You should be clear as to all commissions, fees, interest and charges, including charges for the custody of your shares, and understand that all these charges may affect your final net profit or loss. foreign currency spend & more, Apply for an Instant Digital Credit Card online to 6:00AM. (b) Suspension or Restriction of Trading - Market conditions and/or the operation of the regulations of certain markets will make it difficult or impossible to effect certain transactions or liquidate positions. In the event that any of the terms contained herein You should undertake such transactions only if you understand and are comfortable with the extent of your exposure to the risks. This may affect the level of safeguards in place to ensure proper segregation and safekeeping of your investment products or monies held overseas. It has a network base of more than 1200 branches and outlets across over 70 countries in the world. Enter Yes if the Account Holder has a right of lawful permanent residence / holds a US Permanent Resident Card (Green Card) issued by the US Government. 4.1. To register for Online and Mobile Banking, please visit one of our branches to apply for ATM / Debit / Credit Card. Jobs; 19. *SingPass holders with a MyInfo profile can use MyInfo However, these jurisdictions often utilise some other high integrity number with an equivalent level of identification (a 'functional equivalent'). to 12 months, Get an Apple AirPods Pro when you sign up now, The smarter way to spend and say goodbye to fees, Earn 1.5% cashback on all spends. "US Resident" any person who is physically present in the US for the minimum number of days as set out in the, (please explain why Account Holder is unable to obtain a TIN in the below table if you have selected this reason in the, SGD, HKD, USD, AUD, EUR and JPY accounts will be opened, CHF, EUR, GBP and USD accounts will be opened, EUR, GBP, USD, JPY, SGD accounts will be opened. This can affect the liquidity and prices of the overseas-listed investment products that you invest in. Further, as we will be transitioning to digital channels for your greater convenience, please note that we will no longer accept fax instructions from 1 January 2018 for all services which we currently accept fax instructions for. This can affect the liquidity and prices of the overseas-listed investment products that you invest in. Online Banking reset/ application password request form, 11. If you would like to update your email address with us, simply login to Online Banking or call our 24-hour Client Contact Centre at 1800 846 8000. The level of investor protection and safeguards that you are afforded in the relevant foreign jurisdiction, as the overseas-listed investment product would operate under a different regulatory regime. To better safeguard your accounts and protect your information. Are you holding a U.S. Get FREE Credit Report from Multiple Credit Bureaus Check Now. US as used in this definition refers geographically to any State of the United States, the District of Columbia, and the US Territories (American Samoa, Guam, Northern Mariana Islands, US Virgin Islands and Puerto Rico). A Reportable Person is further defined as an individual who is tax resident in a Reportable Jurisdiction under the laws of that jurisdiction. & Legacy Planning, Closure of CashOne/ credit card instalment loan, Online Banking (submit via Mailbox), SC Mobile App (click on Inbox and select the Secure Mail tab). They can easily file their grievances or complaints to Standard Chartered customer care executives. I also hereby agree and confirm that all my instructions provided to the Bank by me in form (on all pages) are correct and that the Bank is fully authorised and entitled to act and rely on the said instructions and I agree to be bound by them. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured. Before you start to trade, you should be fully aware of the types of redress available to you in Singapore and other relevant jurisdictions, if any. the Account Holder's Taxpayer Identification Number or functional equivalent (hereafter referred to as 'TIN') for each country Our purpose is to drive commerce and prosperity through our unique diversity, and. (8pm-8am- Urgent & Emergency Services only), (+65) 6846 8000 Learn more to automatically fill up the form. interest on your deposit balance, Up to 4.88% p.a. debit card in-store, within mobile apps or (a) that you are authorised (but not obliged) to record the telephone conversations between me and you, in writing or by tape or other means as you may determine, and your records shall be conclusive and binding on me. Account holder. For completed requests, only requests from the past 90 days will be displayed. 497 talking about this. on your first S$20,000 with no service fees and minimum account balance required, Earn higher interest on your USD with no lock in, Time to invest in a sustainable future and earn Your investment return on foreign currency-denominated investment products will be affected by exchange rate fluctuations where there is a need to convert from the currency of denomination of the investment products to another currency, or may be affected by exchange controls. Enter Yes if the Account Holder is a US Resident. If the solutions or grievances of the customers are not answered well or if they are unsatisfied with the resolution of their queries, then they can directly reach out the banks senior officials including the nodal officer, principal nodal officer, general manager, etc. * Map out customer journeys throughout the funnel, from brand to lead generation . Charges on online remittances. Thank you for visiting request, Access and download up to 12 months of Such links are only provided on our website for the convenience of It may also be more difficult to locate up-to-date information, and the information published may only be available in a foreign language. and entering a website operated by other parties. It will appear almost instantaneously after the request has been submitted. financial markets around the world, Keep up-to-date of the latest market happenings Wealth Lending Documents except Secured Wealth Lending Booklet, 2. 3.48% p.a. over 300 fund offerings, Trade around the world with access to 12 major Get up to 5.00% p.a. To use our new email instruction service, simply fill in, sign and send your scanned instruction forms which can be found at https://www.sc.com/sg/help/forms/, using your registered email address, to your Priority Banking Relationship Manager., 1. account, Earn up to 3.80% p.a. Changed your address or mobile number? The laws of some jurisdictions may prohibit or restrict the repatriation of funds from such jurisdictions including capital, divestment proceeds, profits, dividends and interest arising from investment in such countries. 3.48% p.a. Otherwise enter No. Sign in. Reviews; 6.6K. I acknowledge that I have read and understood the contents of the Risk Warning Statement on Overseas-Listed Investment Products. For Singaporeans and PRs, please indicate your NRIC number. other terms and guidelines, if any, contained within each such credit/debit card for local or overseas Organisation for Economic Cooperation and Development (OECD) website. Operating with a deep understanding of client business and the products they operate. over 300 fund offerings, Trade around the world with access to 12 major In some countries, legal concepts which are practiced in mature legal systems may not be in place or may have yet to be tested in courts. Customer Service Analyst 3 salaries 3 salaries Minimum brokerage fees remain not applicable to Priority Banking clients. Therefore, there is no guarantee that the funds you have invested and the funds arising from your investment will be capable of being remitted. The reference number for your application is: Thank you for taking time to complete the Customer Account Review ("CAR"). spend. Such links are only provided on our website for the convenience of I agree that any documents exchanged via such media and the written confirmation you send me following the telephone conversation shall form the record of the transaction. account, Gain access to research, fund comparisons and leaving Otherwise enter No. A TIN is a unique combination of letters or numbers assigned by a jurisdiction to an individual or an Entity and used to identify the individual or Entity for the purposes of administering the tax laws of such jurisdiction. I confirm the above personal information is current and accurate. I represent that the information provided by me in this form and in any document(s) furnished or to be furnished by me is true, accurate and complete. ), Get up to S$500 cashback with interest from 3.48% p.a. Photos; Head of Customer Service monthly . This is to inform that by clicking on the hyperlink, you will be We would never ask you to reveal sensitive personal information, passwords, OTPs or validate your account over SMSes, emails or phone calls. **For example: Exchange traded funds or listed equities traded on an exchange outside Singapore. such websites, and is not responsible for their contents. money, Earn up to 2.5% p.a. Do you have work experience in an investment-related field? Raise a request for refund with a few simple steps. No minimum Salaries; 492. Its a 24 hours service where they can get help whenever the customer care executive receives their message. *SingPass holders with a MyInfo profile can use MyInfo Bank (Singapore) Limited or any member of the Standard Chartered to trade in listed Specified Investment Products (such as foreign stocks, exchange-traded funds and other a) I hereby authorize Standard Chartered Bank (Singapore) Limited to debit / credit my settlement account assigned for each market You may dispose of such written records and erase such tapes after the expiration of such period as you deem fit; (b) that you may (but shall not be obliged to) require the above instructions or communication to contain an identification code or test specified by you from time to time and I shall ensure the secrecy and security of such code or test and shall be responsible for any improper use of such code or test; (c) that you may, under circumstances determined by you, require from me/us confirmation of any of the above instructions or communication in such form as you may specify before acting on the same; (d) that you may, at your absolute discretion and without notice to me, refuse to act or delay in acting on any of the above instructions or communication in any circumstances as you may deem appropriate, including without limitation, in the absence or delay of any code, test or confirmation specified by you pursuant to paragraph (b) or (c) above (in which event you shall have the absolute discretion to determine the disposal of the relevant instruction or communication), without any responsibility or liability whatsoever on your part for any such refusal or delay in acting as a result; (e) that where any instruction or communication is given by facsimile followed by delivery of the original instruction or communication, the fact that the same has been given by facsimile and the date of the facsimile shall be unequivocally annotated on the original copy, which annotation shall be conclusive and binding on me. (h) Specified Investment Products - Please note that stocks listed on an exchange other than SGX and all exchange- traded funds are Specified Investment Products.At Standard Chartered Bank (Singapore) Limited, we aim to provide excellent customer service. Reportable Person: The CRS defines the Account Holder as a 'Reportable Person'. You should not invest in the product if you do not understand or are not comfortable with such risks. It is essential that you do not take into consideration or respond to any information on this site or send any information or materials to us before you read this Important Legal Notice and our Data Protection and Privacy Policy. ), Get interest-free cash from as low as 0.7% "Our flexi-working service on MyHR has been very highly rated with a score of 4.63 out of 5, based on our automated Voice of Customer (VoC) survey sent out via ServiceNow. Financial Account: A Financial Account is an account maintained by a Financial Institution and includes: Depository Accounts; Custodial Accounts; Equity and debt interest in certain Investment Entities; Cash Value Insurance Contracts; and Annuity Contracts. views on-the-go, Extend peace of mind to your foreign domestic helper, Online banking platform designed for all Prepare, manage and maintain, and track quality of key project management artefacts such as project schedules, risks and issues registers, dependency mapping, budget and forecast, programme plan and project plan. A TIN is a unique combination of letters or numbers assigned by a jurisdiction to an individual or an Entity and used to identify the individual or Entity for the purposes of administering the tax laws of such jurisdiction. A Reportable Person is further defined as an individual who is tax resident in a Reportable Jurisdiction under the laws of that jurisdiction. Digitally-native Born in the cloud to deliver a world-class customer experience. If the Account Holder is not a resident in any country in which the Account Holder has citizenship, enter the country of citizenship where the Account Holder was most recently a resident. For example, sale proceeds or the receipt of any dividends and other income may be subject to tax levies, duties or charges in the foreign country, in Singapore, or in both countries. Wed: 2:00AM Wed: 2:00AM If a customer does not wish to call on the Standard Chartered Bank customer care number mentioned above, then they can also email their queries to the bank. to 6:00AM. Video chat: If a customer prefers face to face interaction, then they can start a video session with the customers care executives. ), Get 6% cashback with interest from 3.48% p.a. How to track the status of my service request? Should you require any assistance, please contact us at our 24 hour Online Trading hotline: 1800 242 5333. Running out of cheques? Learn more about our card services such as View all Standard Chartered jobs- Singapore jobs Salary Search: Senior Associate Director, Priority Clients salaries in Singapore Sign in to online banking. Since the opening of its first branch in 1859, this bank's continuous operation in Singapore has blessed a lot of people with its excellent banking services. Do you hold a US Permanent Resident Card (Green Card)? to understand the risks and features of the product before proceeding with my application to open an account Wed: 2:00AM the Client and Standard Chartered Bank does not control or endorse money, Earn up to 2.5% p.a. Transactions on overseas exchanges or overseas markets are generally effected by your Singapore broker through the use of foreign brokers who have trading and/or clearing rights on those exchanges. Bank (Singapore) Limited or any member of the Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered However, if the Account Holder is a US citizen, you should also provide a Form W-9.If a TIN is unavailable, please provide the appropriate reason A, B or C. If you have selected reason B, please explain why the Account Holder is unable to obtain a TIN. interest, Earn up to 3.80% p.a. responsibility over your usage of the MyInfo portal. using MyInfo, Activate and set your own PIN in just a single Reportable Account: A Reportable Account is a Financial Account that is maintained by a Reporting Financial Institution and that, pursuant to due diligence procedures consistent with CRS, has been identified as an account that is held by one or more persons that are Reportable Persons with respect to another Jurisdiction or by a Passive NFE with one or more Controlling Persons that are Reportable Persons with respect to another Jurisdiction. Should you have any questions, please contact your tax, legal and/or other professional advisor. Our chat service is available from Monday to Sunday (including public holidays), 8am to 8pm. Kindly note that we will only process your email instructions after we have called you and confirmed the details of your instructions. These may affect the information available to you regarding transaction prices and the time you have to settle your trade on such overseas markets. foreign currency spend & more, Apply for an Instant Digital Credit Card online Should you have any questions, please contact your tax, legal and/or other professional advisor. a) I hereby authorize Standard Chartered Bank (Singapore) Limited to debit / credit my settlement account assigned for each market account to transact in certain types of investment products** The tax implications, currency risks, and additional transaction costs that you may have to incur. instalments with 0% interest, Get up to S$3,288 Cashback with interest from Do you have investment experience in listed Specified Investment Products (SIP)** and have transacted at least six (6) times in the last three (3) years? You should carefully consider whether such trading is suitable for you in light of your experience, objectives, risk appetite, financial resources and other relevant circumstances. In some countries, legal concepts which are practiced in mature legal systems may not be in place or may have yet to be tested in courts. *Please note that MyInfo is temporarily unavailable at the stipulated downtimes: Mon, Tues, Thurs, Fri, Sat: 5:00AM to 5:30AM. website. without locking in your I acknowledge and understand that this document contains a brief summary of some (and not all) of the product terms, features and risk disclosures and is not meant to be an exhaustive summary. funds transfer, 0% interest instalment plan, Damaged your cards? Contact Numbers: 080-42896718 OR 080-28089025 Nodal Officer Email ID: Nodal.Officer@sc.com Head of customer care email ID: Head.Service@sc.com Principal Nodal Officer email ID: Principal.NodalOfficer@sc.com Get FREE Credit Report from Multiple Credit Bureaus Check Now About Standard Chartered Bank Enter Yes if the Account Holder is a US Citizen. interest on your deposit balance, Up to 4.88% p.a. Overseas markets are influenced by the political, economic and social developments in the foreign jurisdiction, which may be uncertain and may increase the risk of investing in overseas-listed investment products. portal, which is not owned or controlled by Standard Chartered spend, up to 10X Rewards Points for etc. You may dispose of such written records and erase such tapes after the expiration of such period as you deem fit; (b) that you may (but shall not be obliged to) require the above instructions or communication to contain an identification code or test specified by you from time to time and I shall ensure the secrecy and security of such code or test and shall be responsible for any improper use of such code or test; (c) that you may, under circumstances determined by you, require from me/us confirmation of any of the above instructions or communication in such form as you may specify before acting on the same; (d) that you may, at your absolute discretion and without notice to me, refuse to act or delay in acting on any of the above instructions or communication in any circumstances as you may deem appropriate, including without limitation, in the absence or delay of any code, test or confirmation specified by you pursuant to paragraph (b) or (c) above (in which event you shall have the absolute discretion to determine the disposal of the relevant instruction or communication), without any responsibility or liability whatsoever on your part for any such refusal or delay in acting as a result; (e) that where any instruction or communication is given by facsimile followed by delivery of the original instruction or communication, the fact that the same has been given by facsimile and the date of the facsimile shall be unequivocally annotated on the original copy, which annotation shall be conclusive and binding on me. (a) that you are authorised (but not obliged) to record the telephone conversations between me and you, in writing or by tape or other means as you may determine, and your records shall be conclusive and binding on me. account, Gain access to research, fund comparisons and US includes additionally a person born in the US Territories (American Samoa, Guam, Northern Mariana Islands, US Virgin Islands and Puerto Rico) who will be deemed a US Citizen. Audio chat: If a customer is travelling or cannot have the video chat, then they can also use the voice chat to talk to the consultants. I acknowledge that the Bank may decline my application without providing any reason, in which event no contractual relationship will arise between the Bank and me. Sun: 2:00AM to 8:30AM, I am an existing Standard Chartered Current/Checking/Savings portal, which is not owned or controlled by Standard Chartered and entering a website operated by other parties. Examples of that type of number include, for individuals, a social security/ insurance number, citizen/personal identification/service code/number, and resident registration number. A list of Standard Chartered Singapore Branches, including location address, contact details, provided services and operating hours (if applicable). If the Account Holder is not a resident in any country in which the Account Holder has citizenship, enter the country of citizenship where the Account Holder was most recently a resident. To complete your submission for the US market trading line, please: Your application has been submitted. RISK WARNING STATEMENT - Overseas-Listed Investment Products, Indemnity for phone, facsimile or other electronic instructions for certain instructions. the Client and Standard Chartered Bank does not control or endorse Job Title. There is also the risk of your investment products or monies not being protected if the custodian has credit problems or fails. with a Trading Day from 1st August 2016). without locking in your US Person: A US person is defined in section 7701(a) (30) of the Internal Revenue Code and includes an individual who is a citizen or resident of the US. views on-the-go, Extend peace of mind to your foreign domestic helper, Online banking platform designed for all to automatically fill up the form. foreign currency spend & more, Apply for an Instant Digital Credit Card online debit card in-store, within mobile apps or instalments with 0% interest, Get up to S$3,288 Cashback with interest from "US Resident" any person who is physically present in the US for the minimum number of days as set out in the, (please explain why Account Holder is unable to obtain a TIN in the below table if you have selected this reason in the, SGD, HKD, USD, AUD, EUR and JPY accounts will be opened, CHF, EUR, GBP and USD accounts will be opened, EUR, GBP, USD, JPY, SGD accounts will be opened. environment, Manage your unit trust portfolio and pick from STEP 3 Click or tap on each service request to view more details. I understand and acknowledge that the risks involved in sending my instruction to you via the telephone, facsimile, untested telexes, telegraph, cable or any other form of electronic communication and hereby agree that all risks shall be fully borne by me and you will not be liable for any losses or damages arising provided you have acted in good faith. , facsimile or other electronic instructions for certain instructions i confirm the above personal information is and! To 6:00AM interest instalment plan, Damaged your cards or fails major Get up to $., fund comparisons and leaving Otherwise enter No ATM / Debit / Credit Card US resident monies being. 242 5333 the product if you do not understand or are not insured remain not applicable Priority! A customer prefers face to face interaction, then they can easily file their grievances or complaints to Standard bank! 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Trust portfolio and pick from STEP 3 Click or tap on each request! Should you have any questions, please contact your tax, legal and/or other professional advisor note... Not owned or controlled by Standard Chartered Bankalso offers phone Banking app where customers can learn or inquire various! Review ( `` CAR '' ) Emergency Services only ), 8am to 8pm (. Chartered spend, up to S $ 500 cashback with interest from 3.48 %.! From Multiple Credit Bureaus Check Now application has been submitted password request form, 11 unit trust and... For clearing and settling transactions comfortable with such risks legal and/or other professional advisor standard chartered singapore customer service! Access to research, fund comparisons and leaving Otherwise enter No an Exchange outside Singapore NRIC number hours! Contact US at our 24 hour online Trading hotline: 1800 242 5333 August 2016 ), comparisons. Balance, up to S $ 500 cashback with interest from 3.48 % p.a * * for example Exchange. 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A few simple steps a request for refund with a few simple steps of the overseas-listed investment products the market! Please indicate your NRIC number provided Services and operating hours ( if applicable ), 11 salaries Minimum fees... Only process your email instructions after we have called you and confirmed the details of your investment or. With such risks: your application has been submitted of that Jurisdiction $ 500 cashback interest!, fund comparisons standard chartered singapore customer service leaving Otherwise enter No from 3.48 % p.a your application is: Thank you for time... Settle your Trade on such overseas markets research, fund comparisons and leaving Otherwise enter No hours service where can! Defined as an individual who is tax resident in a Reportable Person is defined! Then they can Get help whenever the customer Account Review ( `` CAR '' ) % instalment... To 8pm: Thank you for taking time to complete the customer Review. Process your email instructions after we have called you and confirmed the details of investment! They can Get help whenever the customer care executive receives their message Statement overseas-listed... Card ( Green Card ) past 90 days will be displayed Exchange outside Singapore inquire about various Banking products by. Check Now if the custodian has Credit problems or fails in an investment-related field endorse Job Title digitally-native in. Permanent resident Card ( Green Card ) 1200 branches and outlets across over 70 countries in the with..., provided Services and operating hours ( if applicable ) 24 hours service where they can start a video with. That Jurisdiction owned or controlled by Standard Chartered Singapore branches, including location address contact., and is not owned or controlled by Standard Chartered spend, to! Rewards Points for etc application password request form, 11 or monies not being protected if the Account Holder a... 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