We then were greeted by Josue about our rooms and Montserrat who did our check in. She was very friendly and attentive, without being overbearing and we saw here every day she was there. One of the on-site swimming pools at Margaritaville Island Reserve Riviera Cancun Credit: 2021 Karisma Hotels & Resorts. There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. What are some of the property amenities at Margaritaville Island Reserve Riviera Cancun? Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Though very small (the full length of the beach can be walked at a leisurely pace in less than five minutes) it still met our expectations for the level of service that we have come to expect at a Karisma resort. The meals were all okay to good but not really good like we had previously enjoyed. They mentioned that maybe we didn't return the sheet ahead of time perhaps? From Josue (housekeeping and bar - 2 different gentlemen:), to Jesus bellman, to restaurant staff Frieda (hostess), Luis, Rubin, Sebastian, Super Mario, Tony, Heriberto, Antonio and many others, front desk staff Selina and Oscar, concierges Jairo and Alejandro and lovely manager Brenda. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. It is a pleasure to read about how much you enjoyed your Island Reserve Inclusive experience. Thank you again and we look forward to your next visit to the Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive Fins up! Sun's out, fun's out. What are some restaurants close to Margaritaville Island Reserve Riviera Cancun? Next We then met our butler Roberto who checked in with us everyday and made it very special with resturant bookings. All the well-appointed accommodations are open to a balcony complete with either Adirondack chairs or a day bed, and boast oceanfront, garden, resort pool views, or swim-up access to Resort Pools. People and service=5 stars. Domingo worked at Sensatori and he was one of the biggest friendships we all made when they were little up until today where he has been at Margaritaville for the past 4 years. There are only four restaurants, and only one, The Beach House, which is open for breakfast. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Fins up! The beach was small but beautiful we had some fantastic photos. Influenced by the colors of the sea, sand, and sky, the decor features all-white linens and custom furnishings with subtle maritime accents. Latino's menu wasn't really of much interest to any of us. Other amenities at this all-inclusive . Citlalli, Elvia, and the whole team behind the wedding did such an amazing and thorough job. They have a massive sandwich called the "Gordo" and was amazing not to mention the tacos, salads and burgers. Youll find facilities, services, and packages perfect for organizing group travel and hosting special events. Thank you Luis for looking after us. We also were never given a separate "members only menu" until our last night when we requested a specific food item. They gave us many points to make up for the lack of swim up suite, to be used in Joe's Merchant store, which was nice, but the store didn't have that many things we wanted --though our kids loved getting junkfood there daily. I had it 3 times that week. The room service was great never took long again always greeted with a smile. Outside of bartenders and service staff, the so call ambassadors and management do not care about you unless you are a member or show interest on their sales pitch. We had a small issue and Arron very quickly fixed this and kept checking that we was ok. Thankyou Arron. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We work hard in creating a truly memorable experience for each and every guest, so it brings us great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience. Overall this was a great stay. Although there is not a lot of restaurants they are excellent. Food was fresh and delicious. They upgraded us to a very nice, non-swim up suite, with a great view, but we were now not attached to our kid's room. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. It was truly the perfect weekend and we were blown away! The staff really works hard to maintain the cleanliness and over appearance of this resort and it shows. I try not comparing to the other resorts, but inevitably its hard not to evaluate it based on some of our past experiences. Margaritaville Island Reserve's 148 guestrooms and suites are a blend of island inspired casual design and luxurious comfort. Lastly, tipping wasn't really done much the last time we visited. Whether you want to spend your time relaxing in a beach hammock, indulging in island-inspired spa treatments, or celebrating when its 5 oClock somewhere with a poolside cocktail, our resort puts a Caribbean twist on casual luxury. It is a pleasure to read about how much you enjoyed your Island Reserve Inclusive experience. A truly horrible way to celebrate our 7th year weeding anniversary week, a waste of money but now we know better. Lunch most days was at Rita's taco house. I can't leave out my oldest friend on the beach who everyone knows as Picaso. Our resort and destination are so spectacular, youre going to want to bring the whole gang. Come by and grab what you need, or put your order together from your room and let us deliver it straight to you. I had the fresh fish dish that was pretty good, but we didn't return the rest of our stay because we were really not that interested in trying it again. Which room amenities are available at Margaritaville Island Reserve Riviera Cancun? You'll find so many ways to kick back or jumpstart your fun at this five-star resort in Riviera Cancn, from margarita tastings and flip flop Olympics to family-style flavors inspired by the world's top culinary capitals. The staff had a hard time keeping everything stocked up at the busiest times and often ran out of some items. Great time meeting other guest. Ocean view room, would suggest staying away from Bar area, not very private and could get loud at Dear Karen, Thank you for your kind words and great feedback. Enjoy the chilled-out vibe, oceanfront views, firepits, and live entertainment. Search for Adults Only and Couples Holidays 2023 / 2024 from TUI and First Choice: Find TUI and First Choice holidays and hotels 2023 / 2024, which are adults-only, adults-focussed, just for adults and exclusively for adults and those with adults-only pools and other areas. Own or manage this property? Only downside was wind and lack of single malt scotch. An Upscale, All-Inclusive Margaritaville Experience Opened in November 2021, Margaritaville Island Reserve Cap Cana is the second resort under the Island Reserve brand, a partnership between Margaritaville and Karisma Hotels & Resorts. Just wish I had been aware of the change in the tipping culture so that I could have been more prepared. On The Island, surrounded by shops, rides, and restaurants. Erika was certainly one of the best we have ever head. The staff speaks multiple languages, including English and Spanish. Margaritaville Island Reserve Cap Cana Special Offers 72-HOUR FLASH SALE BOOK NOW ENJOY UP TO 41% OFF Next Start planning your trip with Karisma Hotels Book Now Our 519 guest suites and 40 spectacular villas strike the perfect balance between comfort and luxury, with nautical decor and a coastal color palette inspired by the sea, sand, and sky. If you have to work, you might as well do it in paradise. The guestrooms have a fresh, casual and comfortable style, with touches of Key West, Fla., and Mexican Caribbean design elements. Tripadvisor performs checks on reviews. This is the perfect setting for those who want to escape the everyday with a tropical change in latitude. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Thank you again for your review, and we look forward to hosting you here at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive many times more in the future! Hotels near Margaritaville Island Reserve Riviera Cancun, Margaritaville Island Reserve Riviera Cancun Features, Margaritaville Island Reserve Riviera Cancun Pool, Margaritaville Island Reserve Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Hotels near Tequila Factory Cancun and Villas, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport. At Margaritaville Island Reserve Riviera Cancun one of the best-rated Riviera Cancun resorts there's no limit to how far we'll go to make your visit an experience you'll never forget. Latino is an exotic eatery that combines Latin flavors with Asian tastes. The gala's food was okay, though, the main meal was somewhat cold when it arrived. From our spectacular services and amenities to our dreamy destination itself, theres no shortage of experiences to be had here. Guests of Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma have access to a full-service spa, 4 outdoor pools, and karaoke. Their signature restaurant "Rita's Taco House" has some of the worst tacos I have ever eaten in the world. Dear Paul, Thank you so much for choosing Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive for your recent vacation. Search by destination or hotel: We are also pleased to read how much you enjoyed our luxurious accommodation and facilities as well as our beautiful grounds. volleyball in the pool or on the beach. Fins up! Learn More . The Cancun-area all . The resort is clean, lots of pools and the beach is swept from seaweed. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Influenced by the colors of the sea, sand, and sky, accommodations offer crisp all-white linens and custom furnishings with subtle maritime accents that ensure maximum comfort and total relaxation. The Prestige members-only dinners were okay, but they were set menus, not really any different than the regular menus, so it wasn't really anything special. Set in Puerto Morelos, 100 yards from Playa Punta Caracol, Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers accommodation with a restaurant, free private parking, an outdoor swimming pool and a fitness centre. What food & drink options are available at Margaritaville Island Reserve Riviera Cancun? Most dinners we alternated between Latino's and Frank and Lola's. The appeal to us was from your room to any where on the resort was no more than a 4 minute walk to Rita's Taco House or the other 3 resturants, the Spa and gym or over to one of the pool area's with. We then met Jairo who works as a Concierge and got us a balli bed for a couple of times with drinks and a lunch which was really a great experience. We appreciate your feedback and kind words; with such comments help us to achieve your expectations. Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma Km 27.5 Mza. We loved the minestrone soup and cold cuts to share. Dear BuddyBlack, Thank you for taking the time to share your experiences with the Trip advisor community. Personal touch from the staff and incredibly relaxing. This year we also met Andria who was always around the resort making sure everything was perfect. And when the works done, youll be in the perfect spot to celebrate. Carretera Cancun - Tulum, 5 Bahia Petempich Km. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Take part in beachfront yoga classes, tee off at nearby golf courses, enjoy a romantic dinner on the sand, scuba dive through colorful reefs, and so much more. Learn more about our new all-inclusive collection Hotels & Resorts All Inclusive Vacation Club Residences Rental Homes All Inclusive 12, Bahia Petempich, Puerto Morelos, QROO 9.2 Wonderful 497 reviews Verified reviews 10 - Excellent 375 8 - Good 76 6 - Okay 32 4 - Poor 4 2 - Terrible 10 9.8/10 Cleanliness 9.6/10 Staff & service 9.1/10 Amenities 9.6/10 Property conditions & facilities Report response as inappropriate Set in Puerto Morelos, 350 feet from Playa Punta Caracol, Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. Yes, dry cleaning and laundry service are offered to guests. With a spectacular oceanfront deck, Ritas Taco House offers mouth-watering tacos, mariachi nights, and the finest agave-based beverages in the Riviera Maya. The people are incredibly nice. The sales team is a bit pushy, but we opted in for the presentation, so that is on us. As Exotic Traveler members we had a butler assigned to look after us. Fins up! The most amazing dish for me was their Spagetti Cacio e Pepe. I think the rebranding of the resort to Margaritaville changed the resort. This was our first trip to Mexico and Im so glad we choose this hotel the staff really makes this property special. The accommodations features a 24-hour front desk, room service and currency exchange for guests. Pools were clean and they did a good job getting the seaweed cleaned up off the beach (this is a massive problem everywhere due to global warming, so all resorts are dealing with it.). This was never remedied. . Are any cleaning services offered at Margaritaville Island Reserve Riviera Cancun? Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. It is our goal for each guest to have a memorable experience at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive, so it is a delight to know that you have been with the Karisma family over 13 years and that you wiil keep enjoying. TUI BLUE Tarida Beach, Cala Tarida, Ibiza, Balearic Islands, Spain. Dear Sam and Mark, Thank you for your wonderful review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. We are truly very sorry for what seems to have been a disappointing stay. The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. We have taken note of all comments, concerns, and suggestions mentioned within your review. We waited all year to go back for their Plantain and tempura crunch susi rolls which are out of this world. Its also a great spot for sipping your morning coffee or catching a game on TV. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. The infamous man who sells pottery in his stand on the beach and often times has a full house if people painting at his tables. We understand that we are one of many hotels in the Riviera Maya and truly value you as a loyal guest. Just know they will offer great discounts if you listen to the Karisma sales pitch. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga. Thank you again for your review, and we look forward to see you in other Karisma resorts. To join a welcoming . It is a smaller resort and we loved that about it. This is a buffet style. Fins up! They all made us feel so welcome!! Our meetings spaces and amenities ensure all the peace and productivity you need. Margaritaville Island R. In this video, we will take you on a full walking tour of the new all-inclusive resort in Riviera Cancun inspired by Jimmy Buffett. Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. 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