Take your supporting documents to a Merseytravel Centre or post them to: You must book your tour in advance by calling 0151 330 1004 or emailing tours@merseytravel.gov.uk Tours take place on Thursday evenings at 5pm, and Saturday mornings at 10am. This website and associated newspapers adhere to the Independent Press Standards Organisation's One of the benefits of T-FLOW is that you can manage your account online. The boyfriend of a social media influencer who died in a horror tunnel crash is fighting for his life in hospital, it is reported. The lane display messages mounted on the right-hand side of each toll lane indicate the status of your T-FLOW account. What if I have multiple cars in my household? If you don't have a pre-paid tolls account and need to make a journey through the tunnel, please be aware that due to Covid-19 guidelines we do not provide change. Do I need to attend court? Any business users, including taxis and driving instructors, who meet the criteria for the resident discount scheme and are using their vehicles for private journeys can register for the scheme for private journeys only. As T-FLOW is a pre-payment scheme it will only operate whilst your account is in credit. 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The tunnel will see a full closure as all lanes will be shut. Please use the AUTO lanes to pay with the correct change or by contactless. Merseytravel cannot hold a formal appeal panel based on a re-submission of the original application, you msut submit new evidence and not solely on the grounds that you are unhappy with the original decision. The documents you should supply are: We will utilise only relevant categories of DVLA OpenSource Data for the purposes of verifying your vehicles make and model and automatically classifying the toll category to charge the appropriate toll fare. For the Kingsway (Wallasey) Tunnel, the maximum permitted gross vehicle weight is 38 tonnes. What happens if I change my vehicle or it is stolen? your current council tax bill, or a utility bill with your name and address dated within the last 3 months Heswall. In support of the Liverpool Chester Liverpool Bike Ride taking place today (Sunday, July 4) the Queensway Tunnel was scheduled to be temporarily closed during 6.00am and 1.00pm and fully closed from 1.00pm and 6.00pm. If you think this might happen due to a change in your journey pattern you can either top up your T-FLOW account online at. public events). These payments are fixed and the penalties incurred by paying them off early would make the debt more expensive, so would be a false economy. You hold a Disabled Persons (Blue) Parking badge For further details please email tag@merseytravel.gov.uk. Service disruptions to City, Northern or Wirral Line trains. inaccuracy or intrusion, then please Anything above that weight may still travel subject to prior approval based on a load calculation basis. Simply calculate the maximum number of journeys each month and multiply this by the toll rate. As part of the account opening process, you will be asked to enter the Vehicle Registration Number(s) which will be checked against DVLA source data to automatically set the correct toll classification for that vehicle. 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