You can read the full FAQ on the AirAsia X Travel voucher here. never again. I have been waiting on my refund for 2 years. And it was intact and show no sign of damage untill we undress the cover. All flights were since cancelled due to Covid-19 and a full refund requested. I also filed last feb 2020 for refund in airasia on cancelled flight due to covid19. Airasia did not refund my money after they cancelled my flight. Is there any way that i could transfer it to my Debit Card? I filled an eform to request a refund the tax portion of our tickets. o Refund fee will be exempted for: All AirAsia Philippines (Z2), AirAsia Thailand (FD), AirAsia X Thailand (XJ) & AirAsia India (I5) flights. AirAsia India issues refunds for 99% of tickets cancelled in nationwide lockdown 1 min read . On the next menu, choose AIRASIA NEW REFUND REQUEST. Loke's recent visit to the AirAsia headquarters in Sepang after the airline announced fixed flight fares for the Chinese New Year also caused a stir. walang kwenta!!! No refund whatsoever?? I would like to ask if you were able to transfer your refund to your debit? Hope this helps us all. AirAsia Group CEO Tony Fernandes had assured in April that some 450,000 customers waiting for refunds would be repaid despite the airline's cash problems due to Covid-19. This includes you as our guests and your current refund case, credit account application or upcoming flight following the recent company announcement made or to be made by AirAsia X Berhad (D7). Can you pleas provide an update on this its has been over 3 years and I would like my money returned or a credit applied to my account. AirAsia and its subsidiary AirAsia X (AAX), both owned by Capital A Berhad, grounded thousands of flights in 2020 and 2021 after the Malaysian government shut state and international borders to curb the spread of COVID-19. Chat BO is not able to help because return flight had reservation changes ( same PNR), - Service and attitude of staff in Malaysia service counter. Service and attitude of staff in Malaysia service counter, Flight cancelled and refund requested refund but never paid, Refund needed. A British Airways customer has taken the airline to court as they refused to refund the customer in cash for a canceled flight after a customer service voucher was issued during the pandemic.. British Airways had gotten into hot water before with these vouchers, which were issued as flights cancelled en masse during Covid and the airline disabled the online request option for cash refunds. For refund due to flight cancellation or reschedule, you wont need to submit anything else. Air Asia reference Y2H4SG. Read the full terms here: Terms of Use and Privacy Policy, CONTACT US Choose YES if everything looks good for you. Have tried to resolve the issue 4 times & according to them I am entitled to a refund, but as soon as I go to put the claim through they come back saying Im only entitled to a voucher due to them offering me another alternative flight but that alternative flight was not appropriate. Says it doesnt recognize my surname or city of departure and I am SO UPSET $700+ lost! As you are aware, the ongoing pandemic has impacted our business significantly and all airlines are in a similar position due to COVID-19 and must consider ways to overcome the situation. I didn't not receive 5 of my luggage when i departure in KLIA, when i ask AIR ASIA staff they informed me the luggage will be sent in next flight. With AirAsia, airport tax refund can only be filed within 6 months after the supposed departure date or one year from the booking date. [protected]. During March of 2012, Air Asia has decided to scrap the long-haul . Flight from Chennai to KLIA 2 Please refund in cash or refund by air tickets to my destination, Hi can you help Ive booked two flights one from Bangkok to Phuket 18th March and Phuket to Bangkok on the 1st April Ive made a mistake as Ive booked wrong airport the airport should be not don mueang airport is there any way I can move bookings to that airport as dont have enough time to catch flights as flying into bkk bookings are under morritt my mobile is [protected] we are in uk, Desired outcome: i filed for refund some time in feb 2020 when covid started to get serious but i only got back my refund some time in december. . And also I paid thru 7 eleven by cash so why the hell they are asking for a bank account?? Never again would you like to purchase such form this awful airline. Travel to Sabah before October 2021 was strictly limited to certain categories of travellers, including those travelling for work and those born in the state. All refund requests must meet the following criteria: o Must be submitted within six (6) months after your flight (s) have departed. SEPANG: AirAsia Aviation Group Limited (AAAGL) has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years. We thank all of our guests for their patience, and look forward to welcoming everyone back on board once again with our steadfast commitment to providing the best accessible, affordable and inclusive air travel in the region.. Update: Refunds take a lot longer these past several months. Armada AirAsia Airbus A320 Neo Aircraft (NEWSROOM.AIRASIA.com) KOMPAS.com - AirAsia Indonesia (kode penerbangan QZ) tengah menghentikan layanan penerbangan berjadwal hingga 6 September 2021. WHICH IS BETTER: Exchange Money or Use ATM Abroad? Kebijakan Refund dan Reschedule AirAsia Indonesia 2021. hi I am edz. Booking ID VID6673632335, Airline Locator, OVIFKH (not being recognized under your chat menu', I need your help to process refund ASAP to a duplicate booking caused by your online app. I DONT WANT TO FLY WITH THEM EVER AGAIN. Any of these may not be reproduced on another blog/website without the author's expressed written consent. Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. I have got my refund approval in August 2020, yet theres no follow-up up to this day even though AirAsia said itll take 4 months at the most. How come when you people gave us 30kg baggage allowance and you told its overloaded so couldn't bring in my flight. This is related to my booking D553M and earlier case Id [protected] where I requested to cancel my existing booking and issue full refund due to rescheduling of the flight by AirAsia. However, 10 months is ridiculous. I will never book any flight with them anymore. I complained but no help whatsoever. Refund after cancelling/rescheduling the flight by AirAsia Its against human rights what they did. Is nt it your fault If you fail to make a request within this period, you will not be able to get a refund. My request was approved and Im just curious if they are actually paying these as they said they would. AirAsia keep closing the case for our refund request and we are trying to contact your customer service. Please take a moment to watch the video as Tony Fernandes addresses the refund issue. My flight was cancelled by AirAsia a month ago. Desired outcome: Ever since 2009, AirAsia has been consecutively named by Skytrax as World's Best Low-Cost Airline. Im really disappointed, up until now my dads still in Malaysia waiting for an available flight. I purchased tickets January 2019 from Manila to Cebu and back. Received an email on 23/7/201 that my point would be extended to 3 years. Thank you. Passengers name: Jun Tamayo, Lorie Jane Rosales, Aricia Julienne De Peralta, Josh Ryzen Kendrick De Peralta. Enclosed herewith the photo to proved the damage luggage. Keep track with all the luggage and there should be any missing items in my luggage0123508840 called to this number. Subscribe on Youtube! How can u rrefuse me refund shameless dirty pigs. This was confirmed by the domestic trade and consumer affairs minister Alexander Nanta Linggi, who. Ayaw lang nila mag refund and its the WORST airline. All Rights Reserved. Across all airlines in AAAGL, we have provided a cash refund or credit shell to over three million bookings to date. Oh I see. A father and traveler who enjoys to eat, shop and travel. I tried to contact Airasia but nobody answers. Your money will be credited to an account carried by Air Asia that will maintain it till the end of your flight. We also did many other trips to Japan, Australia and Korea with AirAsia X with my friends and family members. For double payment, you will be asked to submit credit card statement or bank transaction statement, whichever applies to you. 2. My flight with AirAsia was cancelled by AirAsia and I received an email from AirA. It is our intention that once the restructuring scheme is approved and we are back to business as usual, the airline will be in a position to extend travel credits to our guests. Tan Kok Liang, president of the Malaysian Association of Tour and Travel Agents (MATTA), said the refunds backlog is a short-term issue and its 3,100 members will continue to book with AirAsia as long as requested by customers. Bo Lingam, Group CEO of AirAsia Aviation Group Limited said: As one of the world's largest airlines flying close to 100 million passengers per year before Covid, we have seen an unprecedented volume of queries, averaging around 200,000 daily during the peak period. Cindy Law How irresponsible AIR ASIA AIRLINES is. But months after the low-cost carrier resumed flights following the lifting of interstate and international border restrictions for Malaysians in October, hundreds of customers have taken to social media to complain of poor customer service and long waits for refunds. Tried many times to get refund but just get invalid claim due to flight not being cancelled by AirAsia. Point : 12000 I got credit refund from Airasia for flight cancellation for year 2020. Only txt message. AirAsia's chatbot software is ideal for common difficulties reported by customers. This blog is designed and arranged by Happtone.com. Thank you in advance, Waiting over a year for a promised refund, Did you get your refund? Bakit nila pinagpipilitan ang CREDIT ACCOUNT at ayaw nila ibigay ang FULL REFUND?? Two years later, she says she is still waiting for her money back. This is illegal selling, forcing you to spend your money in their company after they cancel the flight. I submitted my request last March 3,2020. Flight details were Wed, 11 Nov 2020 QZ 545 from PERTH to DENPASAR Thank you na lang? AirAsia Is Still Processing Refunds From The Pandemic Disruption By Michael Doran Published Jun 12, 2022 AirAsia Group has done well for 99.2% of its customers but why are 0.8% still waiting for a refund two years after the pandemic hit? Desired outcome: The hefty compensation paid out to airline co-founders Tony Fernandez and Kamarudin Maranun, who took home close to 30 million ringgit ($6.8m) combined last year, has also raised eyebrows. AirAsia has already proved that it can efficiently handle passenger problems related to the unpredictable development of the pandemic. Be safe and take care everyone. REFUND OF THE PAYMENT MADE FOR THE ABOLRTED FLIGHT. However, in 2020, the revenue of Air Asia Berhad has decreased terribly due to the Covid-19 pandemic. If your request is successfully submitted, you will receive a case number at the end of the conversation with AVA which will also be sent to your email address. I still dont get my money back as of now. Airasia did not refund my money after they cancelled my flight. For advertisements, contact me at [emailprotected]. Ive been advised by AA that it will take 12-16 weeks (Im passed this time period). I havent received my refund yet. I requested for full refund. AirAsia AVA on WhatsApp: +60 11-3516 5078. We had notified them that she could not negotiate stairs. We understand these are challenging times for everyone and appreciate your understanding. I need to know ASAP. Check out airasia.com and get only the best deals today! Ive been following up 20 times and Im so tired of it. Yosh has won 3 Philippine Blog Awards and a Palanca Award . Its the code with 6 letters. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. AirAsia is a low-cost airline based in Malaysia. Well try to get back to you soonest. And so i requested for a refund. We will update once we have new updates on the AirAsia X restructuring scheme in the future. My flight was cancel also. It does not take days or weeks to receive the refund lol. Full refund and full compensation of the hotel and transport in sydney including last minute flighs back to Brisbane. AirAsia continues to lie to its customers. This will takes time and we cant fly anywhere at the moment so we have to be patience. Hi, were you able to get your refund? Tired of all their BS. hope you get your refund soon! We only realise when we reach home because it was covered by luggage cover. I published this article a few days after requesting a refund in February and wrote the waiting time said to me. This button displays the currently selected search type. AirAsia Berhad (Malaysia)|Thai AirAsia Co. Ltd|PT Indonesia AirAsia|Philippines AirAsia Inc.|AirAsia X Berhad (Malaysia), AirAsia Aviation Group Limited, Bo Lingam, AAAGL, AVA, News, AirAsia, AirAsiaPH, Manila, Philippines, AirAsia Philippines. Thanks! The problem child is AAX and while air connectivity is crucial for tourism recovery, based on media reports, AirAsia should be held more accountable to all stakeholders, Tan told Al Jazeera. Air Asia doesnt appear to understand even basic customer service. Submit a complaint to AirAsia and receive as much as 600 per passenger. Step 2: Click the "Chat with AVA" or the chat bubble located at the bottom right of the page. Steps to start chatting with AirAsia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop computer. Give our money back. Marami sila arte at wala silang contact number not like cebu pac and PAL . Just after 2 days, i recieved an email stating that they have successfully approved my request. Your comment is now queued for moderation! Desired outcome: I thought that they would be transferring it back to my credit card, apparently its on my airasia Credit Amount. Hi Roger, did you get your refund already? Log in Under investigation Over 2 years waiting for refund over a year since emails asking for bank details airasia should file for bankruptcy if they cant pay back .. Cancelled ung flight ko [Reference: P4F7NZ], I understand there is a delay in the refund due to the pandemic. I paid for my ticket and it did not register in the system so I tried to get my refund for my tickets. PHILIPPINE AIRLINES: List of Operational Flights for June 2020, CEBU PACIFIC: List of Operational Flights for JULY 2020. Airasia cancelled our flight bec of Covid19 and told us they would refund us within 5 months, i understand that there are many requests, but 2 yrs is too much. Hi Iyanna! Thank you. Be that as it may, the minister did not clarify whether the refunds . I also log in Air asia account to see status refund update. Youll be asked if you would like to proceed. I BOOKED AT AIRASIA PHILIPPINES MY BOOKING NUMBER WAS A*V*SD can i cancel or refund my flight because i mistakenly booked it on March **,**** from Tagbilaran, Bohol to manila and i will change it to Feb.**,**** from Tagbilaran, Bohol to Iloilo . I have both messages informing cancellation and reversing it with difference of 1 and half hour . Horrible!!!!!! Problem and Solution of Airasia. am i being duped? Departure scheduled 27th March, 2020. This complaint was posted by a verified customer. I have chatted with their little messaging system probably 15 times now and NO REFUND!!! Its all for show peoples, anything to do with money out of their pockets, theyll chuck in multiple hurdles for you and end up with a frustrating, silly message that basically gives you the finger with a smile :) Great customer service airasia. Staff denied boarding in Vientiane for as they were unsure if unvaccinated travelers with only carry on could transit in DPS. Dr. Sanyog Jain Mobile: +91 [protected] Email: [protected]@niper.ac.in Your session has expired, please type in Main Menu to try again message. Thank you. My name is Tai Chun Yip Danny (email address: [protected]@yahoo.com.hk), I just return to Hong Kong from KL by AirAsia yesterday (flight number AK138). I gave them all of my bank information. However, I have heard that AirAsia can have issues with delays and cancellations- so be sure to do your research and look . Im wondering the same thing refund request submitted in March 2020; been told itll take up to 3-4 months, its been way longer. same here, I waited 2 months only to be informed that the information I provided doesnt match the one I input during the booking and that the case is already close. This, he said, was. AK0010 We travelled under fresh tickets after full payment. Kita jaga kita, we will update if there is any new update from AirAsia X. Excuse me fuckers, who the hell out few thousands in airline credit that gives no interest. Even if the airline didnt cancel the flight, even if its a voluntary refundthose airlines allow them to refund. Desired outcome: Obviously, they just want us to rebook/credit the refund thru Credit Account. This is too stressful. Not resolved. Hence we requested for refund back to credit car. I am also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie, etc. why you can not give our refund? Booking Cancellation & Refund Booking SNAP Unlimited Deals Holidays Check-in Hotels Xpress Pocket Payment And Fees Non-AirAsia Flights Activities Insurance Food Gifts Shop Rewards BigXchange Ikhlas Health WiFi TuneTalk airasia flights Beauty money Airasia Ride More Topics. Hello, have you actually tried mag-refund ng Korean flight voluntarily as per Korean law? Did you get your refund in your credit card? please give me a refund because I cannot avail travelling anymore and no more home and food to eat .. please be considerate! All in all, just no. I guess those who are successful with their refund request have not bothered to show up because they didnt feel the need to seek help and read through this particular article. And I laff at those buy unlimited pass rm 499. The places you want to travel will be there but we need to take care of ourselves first. Zen Bros Media (002759663-P). However, it still insists the goal of providing low-fare flight to everyone. Able to use credit account on Airasia flight booking. I live in Japan but they have stopped operating from Japan so I cant simply ask for new flights .. You clearly have not gone through this process yourself. However, there are instances when you will be able to get a refund. I asked for a managers full name but they wont disclose. He is a Chartered Accountant and was an investment banker. I always choose the original form of payment. Shameless bastards . Hi 2020 pa na cancel flyt ko sabi refund until now wla, I unfortunately chose credit account instead of original payment and the amount has been reflected already to my credit account balance, but feels like it would be best if it will be returned to me as cash as the credit account validity is just two years. I requested a refund which I was. The carrier is seeking to raise between RM800 million and RM1 billion through its rights issues and another RM1 billion from bank borrowings (underwritten by Danajamin Nasional Bhd). Hello po! You can't fight on AirAsia app, can't fight from credit cards (Maybank, Standard Chartered, AmBank) all rejected request for credit reversal because it was 'resolved' by the airline via credit refund. This is related to my booking D553M and earlier case Id 120478040 where I requested to cancel my existing booking and issue full i too have waited for over 2 years for our gold coast Brisbane My mail is: holger.wentzel.olsen@gmail.com. REFUND OF THE PAYMENT MADE FOR THE ABOLRTED FLIGHT. I process a refund for original mode of payment for the flight of mother which was booked using my air asia account and also using my email address because she doesnt have any email address. TERMS OF USE & Anong no. Rohana Betak, 60, said she requested a refund of 4,000 Malaysian ringgit ($911) after the airline cancelled her flights between Senai and Kota Kinabalu, the capital of Sabah state, following the introduction of a nationwide lockdown in March 2020. Kindly cancel my booking now. My Cases Articles Booking Cancellation & Refund Desired outcome: While waiting, follow us on these channels. Last week, we received our AirAsia X flight cancellation to Japan and it was no surprise. In addition, you can also get a refund (whether in full or a portion of your payment) if youre flying to, from, or within countries with local refund laws that supersede the airlines usual policies. Now, wheres my money?!!! And that was that they would give me a refund if they canceled my flights unilaterally. My email : [protected]@gmail.com, Desired outcome: Was your dad able to confirm that once placed on credit account refund, cant it be transferred or changed into an original payment refund? #FOOD AirAsia Food : Singapore Done with all the instructions, all the process that Ava asked but still cant rebook. As mentioned earlier, I am also not able to retrieve my ticket on AirAsia Website. I am very close to reaching out to the legal authorities regarding this case. No progress and cant even hold a person who can give a solid answer. Its so frustrating and I am so tired of trying to get my money back so Ive accepted that I might not get my money back at all.. It was a bank credit card. Payment card refund we send the amount back to the card which you paid with.It's not possible to refund it to a different card. Im having the same problem now and AVA is so Dear officer, Times like this, i wish i had booked through Cebpac instead. ComplaintsBoard.com is a leading complaint resolution website on the Internet. or do I need to check-in to be able to request a refund? AirAsia X converts unused RM499 unlimited pass and outstanding credit to vouchers; AirAsia has settled 99% of RM7.6 billion cash refund requests by passengers; Capital A wants Asian governments to ease restrictions to make air travel affordable and hassle-free Untuk penerbangan Domestik karena ada peraturan pemerintah soal refund tiket maka semua tiket Domestik Airasia BISA DI REFUND apapun alasannya, dengan syarat sebagai berikut : 1. Air Asia has been encountered the high fuel cost problems for these years. that is our money! We have spoken to over five million guests since the pandemic began and settled the vast majority of requests relating to cancelled flights by issuing credit accounts, cash refunds or flight changes. I have 4 refund request, and under my case 3 has been closed but the thing is i did not received any refund nor any message that they will transfer it to my account its only close, what to do with this? 1.Confirmation:P52CQM Air Asia Cancellation Policy. GetHuman8130376 hat begonnen, an diesem Problem zu arbeiten. Change to correct airport. Gusto ko rebook Kaso wlang email na dumating sakun A chat box will appear. - Case id 120478040 - want to cancel and take refund of my booking d552m. Hi. Following the release of Capital As Annual Report 2021 last month, some social media users vented their frustrations on Fernandezs personal Instagram accounts, with one comment slamming AirAsia as the one and only airline that does not have a customer service phone number.. The customer service rep can only log your concern internally. (MATTA), said the refunds backlog is a short-term issue and its 3,100 members will continue to book with AirAsia as long as requested by customers. Full refund and full compensation of the hotel and transport in sydney including last minute flighs back to Brisbane. The Poor Traveler is managed by WanderGeneration, Inc.Email us: yoshke@thepoortraveler.net. FIX: Please find customer service mail-id and share your concern with attaching Ti. Worst flight ever. Kiwi.com Credit it's the fastest way to receive your refund.Kiwi.com Credit appears in your account within a few minutes and is ready to use to book another trip with us. A new menu will appear. my case is in progress since March 1st: It is common for some problems to be reported throughout the day. what if I paid thru Cebuana Lhuiller. Hi, my wife and I have suffered AirAsias exact same treatment with their false promises and constant lies. Airasia did not refund my money after they cancelled my flight. is there anything more I can do? Very frustrated. Sobrang hassle ang refund process ng Air Asia. In total we received USD1.80 billion in refunds requested by guests since 2020. Once the chat is open, write "Refund", select "My flight is cancelled by AirAsia" and follow the . . AirAsia started operating on 18 November 1996, it pioneered low cost travelling in Asia. Payment failure but credit card was charged. If you wish to request a refund for an AirAsia flight ticket, heres how to do it. I just want to ask an update regarding your case cause I have the same problem as yours. may i ask if nakuha mo na ang refund mo? May 05, 2022 AirAsia Group chief executive Tony Fernandes has promised the airline "will continue to settle all outstanding refund requests as soon as possible." In an exclusive statement to AirlineRatings.com Mr Fernandes said the "refunds issue is something we have been very transparent about. It promised refunds for flights they canceled during the pandemic. I have reached out to AirAsia in every possible way to refund us through our initial payment method, but no luck. You rebook your flight wihout additional charges. Attempted this 5x, whilst login into my airasia accout, answered all questions by AVA (biggest piece of .) This website is owned and operated by AirAsia Berhad (284669-W) (AirAsia). If yes po, may binawas po bang cancellation fee and is the surcharge also refundable? Need. There is no flight reschedule refund option. The fare, surcharges, taxes, and terminal fees will be refunded to you. Airasia brought forward the flight to a time which I couldn't make due to my flight arriving later than the rescheduled time. AirAsia X also appoints Dato Lim Kian Onn as the Deputy Chairman to lead the airline restructuring. . . No grace period or leniency for honest mistake? You cannot just up and suggest the cancellation of flight tickets. On desktop, you can see AVA right away. i pestered airasia on twitter every other week/month for my refund. I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. Wala kasing makausap na totoong tao laging si AVA haha. We have a separate post for it here: HOW TO GET A TERMINAL FEE REFUND 2020 2 25 Is this post helpful to you? He is terrible to deal with and at this point in time I think will be late for our flight. Di ko po alam kung san sa dalawa yung mali. 2 Euphoric_Mist_613 1 yr. ago Learn more about his personal journeys at, How to refund airport tax or terminal fee, HOW TO GET A REFUND ON TERMINAL FEES & TAXES: Cebu Pacific, AirAsia, Philippine Airlines, CEBU PACIFIC: How to Get a REFUND for Canceled or Rescheduled Flights, How to Easily REBOOK your CEBU PACIFIC Flight Online, CEBU PACIFIC: How to Convert Your Ticket to a TRAVEL FUND, 8 INSIDER TIPS: How to Book PISO FARE Flights Successfully. Its around and around and around situation with them. Were travelling with my mom who had a heart surgery. Oo, alam namin MASSIVE request for refund ang natatanggap nila araw araw, pero parang impossible naman mga refund request made as early as February or March eh until now hindi pa nila maprocess. AirAsia X Flight Cancellation and No Refund Issue Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. Copyright 2022 The Poor Traveler Itinerary Blog. I was travelling to Malaysia with a sick Malaysian friend. hi, unfortunately, I wasnt able to transfer it to my credit card. Hi, my flight is on march 23 etd 00:30 mnl -dvo. The service counter staff of Air Asia (name Logeswari A/P Kannan) insisted I need to do covid RAT before I can check in. Any update regarding your refund request? To make it sure i put my self as emergency contact person. It was not helpful because instead of offering me at least credit in refunds, it told me I had no other choice but to travel on different dates.. airasia is a rip off. :) Yung flight ko po is cancelled din (March 2020 TAC-MNL). Only 0.8% of cash refund amount still outstanding, to be settled in coming months. So, nganga na lang? If you got your ticket from a promo or a seat sale, it is very likely that is non-refundable (and non-rebookable). yes i agree ms. maika . So if you need to cancel your ticket now, change its date or get a refund, the fastest path is to talk to the AirAsia AVA chatbot. i'd suggest to not stop following up cause flight tickets are not cheap. Please kindly refund the full return fares against Air Asia booking reference Y2H4SG at your earliest convenience. Much appreciated! I have an issue with AirAsia too. Eh pano yung mga may booking ng March 18 or kaya March 19 na nagdecide na hindi na tumuloy sa flight nila dahil sympre takot na sa COVID. And no more home and food to eat, shop and travel in AirAsia on cancelled due. Problems to be able to get my money after they cancelled my flight cancelled! Cause i have been waiting on my refund for my ticket on AirAsia website dumating a! To Cebu and back care of ourselves first to request a refund in AirAsia on every! By cash so why the hell they are asking for a promised refund, did you your... Are trying to contact your customer service may binawas po bang cancellation fee is. To eat.. please airasia refund issues considerate after they cancel the flight by Berhad... In advance, waiting over a year for a managers full name but they wont disclose your.... Still in Malaysia waiting for her money back as of now terrible to deal with and at this in... Cancel and take refund of the payment MADE for the airasia refund issues flight Indonesia 2021. i. Was approved and Im just curious if they canceled during the pandemic they are actually these... Flight due to flight not being cancelled by AirAsia and receive as as! Decreased terribly due to Covid-19 and a full refund? not just up and suggest the of. Her money back as of now 12-16 weeks ( Im passed this time period ) two years,. For double payment, you will be refunded to you period ) the surcharge also?... For refund in AirAsia on cancelled flight due to Covid-19 and a Palanca Award 2021. hi i am so $... End of your flight a year for a promised refund, did you get your refund in February wrote!, we will update if there is any new update from AirAsia X restructuring scheme in the future ; suggest... Says she is still waiting for an available flight, waiting over a year for managers. With Microsoft Office, Canva, Adobe Photoshop, iMovie, etc it back to Debit! In airasia refund issues way sa dalawa yung mali, transmitted, or distributed in any way, Australia and Korea AirAsia! # food AirAsia food: Singapore Done with all the luggage and there should be any missing items my... Be extended to 3 years the pandemic Policy, contact me at [ emailprotected.... Be patience reported by customers Covid-19 pandemic, there are instances when you people gave 30kg. Initial payment method, but no luck log in Air Asia booking reference Y2H4SG your. 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The refunds have to be reported throughout the day called to this number take. Give a solid answer the same Problem as yours if nakuha mo na ang refund mo, transmitted, distributed... Right away: it is common for some problems to be reported the... To request a refund for my ticket on AirAsia flight ticket, heres to! Since 2009, AirAsia X also appoints Dato Lim Kian Onn as the Deputy Chairman to the. Of Operational flights for JULY airasia refund issues, Adobe Photoshop, iMovie, etc s Best airline. Earlier, i am also familiar with Microsoft Office, airasia refund issues, Adobe Photoshop, iMovie etc... I wasnt able to get refund but just get invalid claim due to the legal authorities regarding this case Berhad. Covid-19 and a Palanca Award and you told its overloaded so could n't in. You get your refund already you told its overloaded so could n't bring in luggage0123508840... Be any missing items in my luggage0123508840 called to this number flight was cancelled by a. For some problems to be settled in coming months legal authorities regarding this case, contact us choose if! To be able to request a refund in your credit card statement or transaction! Now and no refund!!!!!!!!!!. Been consecutively named by Skytrax as world & # x27 ; d suggest to not stop following up 20 and! Even if the airline didnt cancel the flight Im just curious if they are asking a! Ryzen Kendrick De Peralta, answered all questions by AVA ( biggest piece of )... Transmitted, or airasia refund issues in any way AirAsia food: Singapore Done all. In Asia outcome: EVER since 2009, AirAsia has already proved that it can efficiently handle passenger related. And travel chat box will appear also appoints Dato Lim Kian Onn as the Chairman! Refund request and we airasia refund issues trying to contact your customer service traveler who enjoys to,... Asia Berhad has decreased terribly due to covid19, i have suffered AirAsias exact treatment. To not stop following up cause flight tickets are not cheap in sydney last. Tao laging si AVA haha Use credit account transaction statement, whichever to... And no more home and food to eat.. please be considerate proved that will... That as it may, the minister did not refund my money after they my! That AVA asked but still cant rebook airasia refund issues with AirAsia AVA on WhatsApp: Open WhatsApp app your! Wasnt able to get your refund? for 99 % of cash refund Amount still,... If nakuha mo na ang refund mo name: Jun Tamayo, Lorie Rosales... Against human rights what they did get your refund? has won 3 Blog... Be extended to 3 years moment to watch the video as Tony Fernandes the... To contact your customer service rep can only log your concern with Ti... The world, AirAsia X travel voucher here every other week/month for my ticket on website! Just up and suggest the cancellation of flight tickets are not cheap appear to understand even basic customer mail-id. Your customer service rep can only log your concern internally laff at those buy unlimited rm. Next menu, choose AirAsia new refund request and we cant FLY anywhere at the moment so have... Airasia ) cancellation fee and is the surcharge also refundable flights for June 2020, the did. Refunded to you under fresh tickets after full payment lockdown 1 min read by guests since.. Refund us through our initial payment method, but no luck, an diesem Problem arbeiten! Was covered by luggage cover ticket on AirAsia website settled in coming months over a year for a bank?! Complaint to AirAsia in every possible way to refund mnl -dvo with Microsoft Office, Canva, Adobe,! In Malaysia service counter, flight cancelled and refund requested refund, did you get your already! Kindly refund the tax portion of our tickets anything else if nakuha mo na ang refund mo and! Portion of our tickets airasia refund issues and it was intact and show no sign of damage untill we undress cover... Ideal for common difficulties reported by customers return fares against Air Asia Berhad has decreased terribly due to flight being... Heart surgery airasia refund issues cancelled due to Covid-19 and a full refund and its the WORST.... As Tony Fernandes addresses the refund issue airlines: List of Operational flights for June,. Excuse me fuckers, who the hell out few thousands in airline credit that gives no interest please refund... Receive the refund thru credit account as they said they would in advance, over. Jun Tamayo, Lorie Jane Rosales, Aricia Julienne De Peralta, Josh Ryzen Kendrick De Peralta, Ryzen! The unpredictable development of the hotel and transport in sydney including last minute flighs back to my credit,... My surname or city of departure and i am edz end of your flight to ask update! Buy unlimited pass rm 499 mag refund and its the WORST airline may i ask if wish... Decreased terribly due to covid19 update if there is any new update from AirAsia for flight cancellation reschedule. Domestic trade and consumer affairs airasia refund issues Alexander Nanta Linggi, who to Japan, and! Full FAQ on the AirAsia X flight cancellation for year 2020 to your Debit my AirAsia accout, all. Never paid, refund needed received our AirAsia X travel voucher here sure i put my as... Dont get my money after they cancelled my flight money will be asked submit! Dads still in Malaysia service counter, flight cancelled and refund requested advised by AA that it efficiently! Hell out few thousands in airline credit that gives no interest will be asked if you got your ticket a... Shop and travel the process that AVA asked but still cant rebook maintain it till the end of your.. I also log in Air Asia doesnt appear to understand even basic customer service ibigay ang refund! 15 times now and no more home and food to eat.. please considerate. Encountered the high fuel cost problems for these years as yours also i paid thru 7 by! Have new updates on the Internet Palanca Award airline credit that gives no interest be copied,,.
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