You will see SAGEMCOM F@ST 5366 login page. NBN modem goes into a switch. Hi all. I dont think would work with a double NAT situation. Nope. That is why I applaud them, if they could configure the 5366 LTE to do anything they desire, good on them. But that's due to the failed 4G implementation within our area. The new modem is only available on the new plans just launched. sorry i do not have a optus sim to test . Then they suddenly came around and I just received my new modem last week which has the 4G Backup free of charge. Still not resolved, have given up. I first disconnected the WAN connection from the Optus Wifi but left the WAN connection in the NBN modem. Most likely. One problem, was that the VoIP phone port failed when DSL went down. Optus Sagemcom 5366 LTE and Airport base stations. Disconnect the main WAN (whether phone line or network cable into WAN) and wait a few minutes. If you have that hacker-like experience, hope you really win here. Hi All, looking for some assistance as I am not 100% savvy in the configuration of this field.Moved from ADSL2+ (Optus) to NBN HFC with Optus and have this modem.I'm trying to locate the same fields from the below screenshots to ensure I can use our CCTV/DVR such as port forwarding.Can anyone confirm where these fields/settings are on this modem?- DMZ Host IP/NAT DMZ Host- NAT Port Triggering- NAT virtual servers, The ADSL2 settings screenshots can be found here: https://imgur.com/a/Y9vJplT, The ultra does not have port triggering. Anyhow, I left it and eventually it stabilised and sms came through that it should be all activated. Thanks @purple-ant, did you get it unlocked by calling optus support? Some operators stuff that up and charge the customer full price up front. Now having read some information online about this Sagemcomm modem it appears to me that the internet connection is running off the 4G backup and NOT the wan connection hence the low speed tests. True or false? If you are an Optus customer/user, then you should not have to ask such a question. Tried using the same SIM in another 5366 LTE-A, nope did not accept it at all : Have you tried factory resetting after inserting the new SIM? Yep, otherwise my modem simply couldn't connect properly with their own network. We have 14-20 devices connected at any time and there is no buffering. I currently use a Netgear DM200 on Bridge mode and would love to get this router setup bridge mode and still get the Optus 4G Backup. I have tried port forwarding on Fiber connection too but its not working all the ports are still coming up as closed. But if you're a confirmed Optus Supporter, then stay on with them, no judgements at all. overall not great. I inserted the SIM but the 4G backup does not work. I dont think the ultrawifi and extenders are value for moneyPoor performance, finicky to set up for pairing and ultimately are still lobotomised to suit Optus profits. I'd imagine the latency would be sub millisecond, so I doubt it would be noticeable at all. Got mine given to me whilst signing up to their 3-year incarceration deal. Currently no need for any parental controls, so that will wait until a future requirement arises. Specs. So far so good. The room that my modem sits in is quite spotty for cell reception, and tends to drop calls. Internet access from their computer, tablet, smartphone or game console by various Ethernet or Wi-Fi (IEEE 802.11n or 802.11ac) interfaces via an ADSL/ADSL2/ ADSL2+/VDSL2 and FTTH networks. I am thinking to try the Optus 5366 modem, though its a bit harder to source than the Telstra Gen (DJA0230/1). im using that at the moment and getting drop out, really annoying especially when using VPN and remote access.Was hoping the optus modem would be more stable. Other than just waiting, this method forces any updates for the modem. Thank you, Optus, for doing this.. For a company that recently bragged about now being customer focused, they still don't have a clue. About this product. The 5366TN LTE doesn't cut it for my needs as a router, so I've reverted to my trusty old(!) Without doing that, you are permanently stuck on the lower crippled speeds like being on dial up. +(33) 1 57 61 10 00, Copyright 2008-2022 SAGEMCOM All Rights Reserved. They also told us to contact them again in 6 months time when the discount runs out as they may have another promo deal running. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. They've had multiple batches that they stuffed up. But doing a speed test at 8pm lead to a result of 9.5 Mbps down, 1 Mbps up. They are labeled DIV and Main. Does that mean this modem can do 4G as well? Also, have you checked that the 4G backup actually works? Here are some electronics and appliance manufacturers who are starting to listen and make it more feasible for consumers to repair, rather than replace, their items. What kind of set-up are you running to use your own router if there's no bridge mode? Can anyone confirm it's possible? So my in-laws decided to switch from Telstra NBN FTTP over to Optus. We're on Internet Everyday 79 dollars (50/20) although we're on a $10 discount for the first 6 months. Does optus replace modems at any stage for customers if they are 2 or 3 years old? I know I can just plug my own wifi router into the Optus one, but isn't that just adding extra latency. Without getting root access to the modem almost certainly not with any non-Optus SIM. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. They are suggesting several weeks before a fix is released. Are you saying that you are on 100mbps but can't achieve 100mpbs? Just interested in knowing because I tried to use other 'non-Telstra' sims (with those models mentioned above) and they all failed for me. But the connection was spotty and tended to cut out. A point of interest here is that the WiFi supports a technology called Beamforming. Don't know about the Telstra one, but for Optus they state that it can take 1-6 minutes to kick in. Plugged in, set it up & the vpn fired up immediately. Well, it turns out to be a very simple task on the Openwrt router, with mwan3, the configuration process has been simplified to a few clicks, and once configured, it worked very well. You can only unlock your modem by doing this, or you could study for years in hacking code to get this model to work for yourself. Would that be the Technicolor Gen 2 and/or Arcadyan Models, you've used? So then I decided to test the internet speed and to my surprise it was only achieving 12mbps down and 1mbps up. How do you update the modem, I'd like to do mine as well. Their initial solution was to try and get me to contact them every month for the next 6 months to get that months incorrect charge removed. Popular topics. Rang up optus to cancel today, I got them to put me through to technical support so I could ask them how to configure VOIP.They were typically clueless and told me to contact the manufacturer, so I did and got the following response: You can not use this router with another internet access provider , this router is locked for Optus without possibility to unlocked it , Sagemcom never send firmware. B. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. Is it that only because the 4G hasn't 'kicked in' or does that confirm that something is wrong with my SIM card or setup? Looking at switching to a newer plan, may not. I also did ddns (my provider) and the port using the actual public address and not able to reach it :(My only hope could be to use TP Link Er7206 as a dual WAN solution, As I was told Optus modem cannot be put into bridge mode. Lo and behold the error messages have ceased on all the devices. Yes, Telstra is exactly like Optus here, they'll give you a modem whilst you are on their contract. But I like the 4G backup of the 5366TN LTE. In order to be able to apply complex procedures, one often needs exact instructions. I dont think is is dependent on VoLTE. Keep an eye on your next couple of bills just to confirm that its actually free as it wouldn't surprise me if it does actually make it onto your bill. Ahh, the good old two broken modems are better than One theory. The obvious short term one (to me anyway) would to permit a rollback to a previous working fw version for those like me who work from home full time, and who need that functionality. Yes, you should be able to do that, although I don't recall anyone actually confirming that they have done so. I tried using the Optus prepaid Huawei USB modem but couldn't get it to work. Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? You could also try popping the SIM card out while the modem is off, give the gold contacts a wipe clean then reinsert it and power on again. With the rain keeping more people at home, its not uncommon to see internet speeds slow to a crawl. I have managed to get a case logged with a "senior technician" after reaching out to them via twitter. Hopefully its feature set and performance is good too. That version has been out for at least a couple of months. Does anyone know if the SIM card can be taken out and used in another device? Is it possible to put the SIM into a 4G modem, or to use the modem in 4G-only mode and use it as a failover on my USG-Pro-4? Disappointing that the modem doesn't have a guest account option. As far as I know neither models currently suffer from DNS hijacking. Optus don't let you use a reliable modem/router so I'm stuck with no internet quite often. I actually started this process thinking the problem was at the work end, but as the number of queries have slowly grown, and we've tested (& been able to rectify the problem) by removing my previously rock solid (& unchanged from delivered configuration) Optus modem from the mix, have been conclusively able to isolate what is causing the problem. Wondering if anyone may have an insight into whats going on here. If you can get root access to the Optus UItra WiFi modem, should be able to do something similar. Nice! Netgear Nighthawk R7000. Thingiverse is a universe of things. Update --Managed to get hold of a 5366 LTE modem and tested with Amaysim SIM card (uses Optus network). Unbelievable download speeds using this app and the modem barely provides any heat out put at all. how can i update the FW on this?From all reports you have to be connected to the Optus network to get the updates. https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/m-p/604642#M61418. We independently review and compare Sagemcom F@ST 3864V3 OP (Optus) against 28 other nbn modem-router products from 11 brands to help you choose the best. YOU are forced to contact Optus, to get your modem registered onto their service. Since they are the standard issued modem there will be a healthy 2nd hand market (many unopened or unused) with significantly reduced prices, as can be seen with Telstras. Ive noticed when you login to the 5366tn there is an 4G option. And having a different network provider as the backup also gives another degree of safety/redundancy. I found some antennae from an unused modem with the same SMA connectors, so I tried those for fun, but got the same speed test results. It's French after all. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. It's only useful for internal networks: the limiting factor is Internet speed and our superb MTM rather restricts that. Looks indeed quite nice but doesn't it look more like another Telstra Modem here? Checking all connection methods is useful for detecting dervice failures I guess Update.. all the additional log records have stopped happening which is good. 2023 ProductReview.com.au Pty. Very strange indeed. Has anyone had experience using a second Ultra Wi-Fi Modem as an AP/Extender off the main Ultra Wi-Fi modem? setup bridge mode and still get the Optus 4G Backup. One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. 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