Were always here to help. If that describes where youre at with a stuck Citi customer service issue, and youve tried and failed with customer service reps and supervisors, consider dialing this secret phone number for their executive response unit. I can understand how it would be surprising to discover a balance that you were not anticipating on your credit card. will respond directly to the customer, if applicable, via phone, email, or
. SD Response Unit Executive at Citibank . There is nothing to investigate. . This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. I have not received anything in writing from them. Free Tools . The bank should be liable and take the responsibility of their mistake in releasing the wire transfers without my authorization or any attempt to verify the suspicious transactions or to notify me of such suspicious transactions. I regularly use the Costco card and I have never made any late payment ever in any of these cards. Por favor, tenga en cuenta que es posible que las comunicaciones futuras de Citigroup Inc. y sus afiliadas, ya sean verbales o escritas, sean nicamente en ingls. Citi Military Response Unit Email received from MILITARYORDERS@CITI.COM Some users note that your first statement should close with a balance LESS THAN the annual fee divided by .36 but greater than $0. Customer Reviews are not used in the calculation of BBB Rating. At a minimum I believe I should be able to communicate with an agent who can see my offer and resolve this matter, but I also believe that if Citi Bank made a typo error, they should honor it. Check your browser settings or contact your network I'm really helpless here. . As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. If you want to learn more please read our Privacy policy. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. BBB Business Profiles may not be reproduced for sales or promotional purposes. It's not like i bought stuff on the card; i've never used the card. In the U.S., we have over 700 branches, complemented by ATM's, online ba Location & Hours 2000 Geer Rd Turlock, CA 95382 The dispute was related to an item I had ordered online from ****** but I did not receive the correct item. I had two credit card accounts from Citi, one is for Bestbuy and the other one is for Costco. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Markets. Now 5 months later Citi Bank is stating that I owe 230.29 for a reoccurring charge that should have been declined is the account was closed and a ton of late fees. I only came to know about the fraud 3 weeks after their occurrence. Julie Mcnally is a Response Unit Executive at Citibank based in New York City, New . I have never seen a bigger collection of idiots under one roof! Prior, Jane was the Global Head of Strategy and Mergers & Acquisitions for Citi from 2007 to 2009. Welcome to our forums! There are mice in my vacation rental! The purpose of closing an account is to cease all transactions. I had filed for a dispute with Citi credit card. I have confirmation from that they have processed my return of Jan 24th, but I have not received the refund. If you need help with any problem,please contact us through this form. Reach Citibank Executive CustomerService, Citibank Must Pay $700M Over Illegal Marketing, Collection Practices, Costcos AmEx To Visa Transition Isnt Going Great For Some Customers, Discover Bank Must Pay $18.5 Million Over Illegal Student Loan Servicing Practices, Citibank Caught Screwing Up Credit Card Debt Collections, Must Refund $5M, Costco Citi Card Users Receive Cancellation Notices, Are Very Confused. Write to Citibank Consumer Bureau Dispute PO box 6241 Sioux Falls, SD. http://citibank.com/ (302) 323-3900 People Also Viewed Citizens Bank Banks & Credit Unions TruMark Financial Credit Union Banks & Credit Unions Frequently Asked Questions about Citibank Delaware How is Citibank Delaware rated? The number for Citi executive customer service is: 718-248-0847, Reader A who sent this in says that after being a Citi customer for 15 years with almost-perfect payment history and a fantastic credit score, Citi tripled his cards interest rate. Learn more today. Over two years into the pandemic, the strain it's placed on working women continues to persist. The head of Citibank's crisis response unit is Rudy Guerrerro, whose direct line is (210) 677-7284. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. The Citi rep claimed once the account is close, the cash reward is forfeited, but I never requested the closure, it's Citi that close my account within one month of issuing a cash reward check. please contact our team at Elliott Advocacy through this form. The estimated base pay is $67,177 per year. If you find yourself in a situation with Citibank where the regular customer service line isnt helping you, theres a special executive line that you can call. I set a virtual appointment with an agent, however that agent could only help with bank accounts and directed me back to customer service, instructing me to ask for a manager. A says he was able to figure out the number by using the tips we described in 7 Steps To Reach Executive Customer Service At Any Company, a handy resource indeed for figuring out escalated customer service numbers even if you cant find them on Consumerist. I have reviewed the response made by the business in reference to complaint ID *********. I've never received one. Costcos AmEx To Visa Transition Isnt Going Great For Some Customers, Costco Citi Card Users Receive Cancellation Notices, Are Very Confused, Citi Cant Stop AT&T From Saying Thanks For Now, Costco Credit Card Switch Came With Unexpected Side Effect: Lost Insurance, Citi CEO Determined To Fix Customers Complaints About Costco Card Deployment, 7 Steps To Reach Executive Customer Service At Any Company. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). Plus, we have insightful letters, insider tips, and more. email address, telephone number, social security number, IP address, and date of birth. I was not aware that a $1 balance was left on my card. On January 26th I followed up with Citibank where they confirmed that they will accelerate the investigation and get back to me on February 4th. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. We will respond directly to the customer, if applicable, via phone, email, or mail within 15 days. HI PF. Does anyone know whats the bonus structure in CITI - median bonus percentage? Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Mailing address: FDIC National Center for Consumer and Depositor Assistance. As a matter of policy, BBB does not endorse any product, service or business. I received my card yesterday and after activating it I noticed that 3% was once again listed. On January 26th of 2020, with a $0 balance on my card, I made a purchase of $253.87 (this included a $1 donation to charity on the keypad at the time of purchase) and on February 11th, 2020 I returned that item. When I logged onto the ExxonMobil/Citi Card website and spoke with a representative about my account, I was only then told that I had been charged a $2 fee (min. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I have 13 YOE with Data Management and Analytics (8 YOE within finance) Citigroup - compliance WFH, good salary, dont like job OR Wells Fargo - Audit, in office 3 days, 30 min commute, at least 10k more salary and better bonus, job I like, What is the comp for egarding Financial Crime /Compliance Officer Support Analyst @citi Citi. Is this really the end of junk fees in travel? Otherwise, if the offer is correct then they need to fix it in the online application so that I can apply. CITIBANK JERRY REEVE Executive response unit TRYING TO EXTORT FUNDS WHEN THERE IS NO DEBT OWED, THREATENED ME WITH CHEX SYSTEMS INC, San Antonio Texas *Consumer Comment: Sorry. - . Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. San Antonio, Texas, United States 110 followers 106 connections Join to connect Citibank Texas, N.A. I can now write a physical letter to the "office of the president" but I know, thats BS and i will get no response. readers executive customer service customer service card act success stories phone numbers personal finance banks citi money credit cards. We also support the needs of small and large corporations, governments and institutional investors. Wheres my airline ticket refund from GotoGate? that why the charges was put back on my account.. Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. Consumer Response Unit. I am hoping that my account can be returned to its previous limit. During all this time, the bank did not raise any flag of questioning those transactions or bringing the matter to my attention.The bank failed to protect my account and follow the security procedures for verifying wire transfers although my account was dormant - without any transactions - for the last two years. Another thought. What a response. You are leaving the International Personal Bank U.S. website. Thanks for visiting Consumerist.com. I learned about the fraudulent transactions through my account manager when I called them on November23rd. Note that complaint text that is displayed might not represent all complaints filed with BBB. Transactions may be executed outside of your country and without any participation from any Citigroup or Citibank subsidiary, branch or affiliate in your country. This $1 balance was there until I received an email stating that I had an outstanding balance. customer, if applicable, via phone, email, or mail within 15 days. See details. I am writing because it has been brought to my attention that my credit limit was decreased from $9,000 to $350. The products and services mentioned in this webpage are not offered to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, Isle of Man, San Marino and Vatican. International Personal Bank U.S. (IPB U.S.), is a business of Citigroup Inc. (Citigroup) which provides its clients access to a broad array of products and services available through Citigroup, its bank and non-bank affiliates worldwide (collectively, Citi). On November 23,2021, my "protected" saving account with CitiBank was completely wiped out through three consecutive unauthorized wire transfers totaling US$ *******/ made on November 2nd,4th, and 5th, to an unknown receiver in ******** without any authorization from me or even any notification from the bank of such suspicious transactions. To learn more about International Personal Bank U.S. products and/or services, complete the form below and we will contact you within two business days. Not 24 hours"
administrator. Better Business Bureau:
Most Convenient Contact: Submit a banking complaint or inquiry online using the FDIC Information and Support Center . Our help is free. I had received no notification about this balance previously. Your eligibility for a particular product and service is subject to a final determination by us. Without cookies, the site won't function as expected . Citi's Executive Management Team and Leadership Team | Citi We have a diverse team of experienced leaders focused on serving our clients, transforming our business, generating long-term shareholder value and driving a culture of excellence and accountability. Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news. Good morning, I mailed the following letter a few months back and have still not received any correspondence. Citibank Executive Responsive Office in NYC (718) 248-6433 Citibank Executive Response Unit Rudy Guerrerro (210) 677-7284 direct line Remember to be nice, professional, and succinct. To learn more about International Personal Bank U.S. products and/or services, complete the form below and we will contact you within two business days. million verified professionals across 35 million companies. Thank you thank you thank you for reading. Want more consumer news? Thanks. Select Preferences. Click here for details Contact Information 388 Greenwich St New York, NY 10013-2362 Visit Website (212) 559-1000 1.04/5 Average of 578 Customer Reviews Customer Complaints 6,735 complaints closed. I don't have time to find a fax machine in a timely manner, and I'm disappointed in Citi's service. I called Citi Bank and the agent told me the online offer was correct and suggested I was reading the paper offer wrong. The rep told me to apply for the card and when I asked if after applying and being approved if my account would still show the incorrect fee of 3%, she said no, it has been resolved. accept this notice that we are investigating the customers concerns. . "YOU HAVE TO PAY." I have not had to do this. I called customer service again, spoke with someone who still had no answers and gave me an email address to send a copy of my offer to, and that this department would help me. It is sooo annoying! Estas comunicaciones podran incluir, entre otras, contratos, divulgaciones y estados de cuenta, cambios en los trminos o en los cargos, as como cualquier documento de mantenimiento de su cuenta. Por favor, tenga en cuenta que es posible que las comunicaciones futuras del banco, ya sean verbales o escritas, sean nicamente en ingls. The attached is the document (statement) that contains the Costco Cash reward amount. This time I was told you can't re-open a dispute and he apologized for receiving incorrect information from the previous two supervisors! The estimated additional pay is $26,551 per year . IPB U.S. prospects and clients have access to the Citigold Private . hoping someone can help. I previously had a Citi card with Citi bank and the card was closed back in 07/2021. You may also call us toll-free (within the U.S.) at 1-833-282-1955 or directly at 1-813-604-3013 (TTY: 1-800-945-0258). Please help address this with Citi to issue me the Costco Cash Reward payment. Spoke to a supervisor in the US. Submitting a response indicates a willingness to work with customers to make things right. 399 Park Avenue New York, NY 10043 | Get Directions (800) 285-3000 https://www.citi.com/ We're available 24 hours a day, 7 days a week. Citibank issued me a card with the wrong name on it (misspelled). Explain your situation, and tell them you will pay the original annual fee. When is a gas station not a convenience store? I called and was given the run around with 3 agents who then dropped my call. My limit has not been corrected and now that I need to make a big purchase, I can't. Youll also connect with other readers who want to make the world a better place. Estas comunicaciones podran incluir, entre otras, contratos de cuentas, estados de cuenta y divulgaciones, as como cambios en trminos o cargos o cualquier tipo de servicio para su cuenta. We will respond directly to email,or mail within 15 days. Read . You simply need to reopen my dispute. Dear Executive Response Unit, I hope everyone is doing well and having a happy holiday season. The SVP salary base range is quite wide, and the hiring manager asked me for total comp I am looking for. Although the bank exceeded the 60 days period of investigations, they still did not provide me with a result of their investigation or credit the fund back. Rudy Guerrerro Get 5 free searches. Jane has deep experience across Citis consumer and institutional businesses and, in many ways, she helped shape Citi into the company it is today. As nckhammond has alluded to, the My Best Buy Credit Card is issued and operated by Citibank, N.A., so while well be unable to have any direct impact on your credit limit, Ill be happy to see what we can do to get you in touch with the right team to look into this matter further. Check out the latest Executive Response Specialist Jobs or see Executive Response Specialist Salaries at other companies. These communications may include, but are not limited to, account agreements, statements and disclosures, changes in terms or fees; or any servicing of your account. My contact information is above. Become a client of International Personal Bank U.S. At International Personal Bank U.S. we are committed to providing our clients superior personalized wealth management solutions designed to help support their financial goals. The number for Citi executive customer service is: 718-248-0847 Reader A who sent this in says that after being a Citi customer for 15 years with almost-perfect payment history and a. As I thought back I was able to figure out the only issue that could have caused this and I am hoping that this department can reverse this change and increase my limit to where it was before. Fair amount offered with reasonable increases., This insurance only covers major accidents or surgeries. At the same time, 181,000 women left the workforce last month - compared to 130,000 men. Citigroup was formed from one of the worlds largest mergers in history by combining the banking giant Citicorp and financial conglomerate Travelers Group in October 1998. Just before the CARD Act, natch. Related Searches:All Executive Response Specialist Salaries|All Citi Salaries. , , , , . Can a vacation rental host cancel my stay and keep my money? I followed up on the 20th and the 26th, Ive heard nothing back to date. In. Global Presence. (210) 677-7284 direct line, Remember to be nice, professional, and succinct. I was shocked and upset to see this as I am a loyal customer, have alway been on time with my payments and have never had outstanding balances. I did and they sent me back to "this department". Get their info also. Leads by Industry . They canceled my flight. From 2009 to 2013, Jane served as the Chief Executive Officer of Citi's Global Private Bank. It. But why cant I get a refund? Please
it is late fees for the annual fee, and then fees for not paying the annual fee. Thanks for visiting Consumerist.com. My husband also wrote the letter. See if they're hiring! I appreciate your attention to this matter. Youll be able to read my message by logging into your Support Forum account, and clicking on the orange envelope in the upper right-hand corner of your screen. credit cards citibank banks phone numbers executive customer service customer service. (718) 248-6433, Citibank Executive Response Unit How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. Discussing a position with IT group. He paid Vantage $18,536. So now I have a $1200 charge for products that never shipped, and they said there is nothing I can do about it! Calls to CitiPhone Banking are recorded and randomly monitored to ensure quality service. This webpage is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals. Citigroup Inc. or Citi is an American multinational banking and financial services corporation headquartered in Manhattan, New York City. They will not accept responsibility for their mistake, and my credit is damaged. Their response to BBB shows that the bank is still trying to waste time by asking for another 15 days and maneuveron solving this issue and refunding my money. Citibank Delaware has 1 stars. My grandfather started getting harrassing calls from a collections agency on behalf of citi. The account has $953 of Costco Cash Rewards that will be sent out end of the year. How do I get it? Products and services offered by Citi and its affiliates are subject to the applicable local laws and regulations of the jurisdiction where they are booked and offered. He said "No problem but it takes 3-5 days. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. in economics from Cambridge University. February 8 I received a letter saying. (business & personal). P.O. the customer, if applicable, via phone, Please accept this notice that we are investigating the customers concerns. To whom it may concern,
I want this resolved THIS WEEK as I need to make my balance transfer immediately. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-lepx2153", "fluid": true }, All Executive Response Specialist Salaries, average salary for an Executive Response Specialist is $51,514 per year in United States. Citigroup Inc. or Citi is an American multinational banking and financial services corporation headquartered in Manhattan, New York City. Email Address* *Required Field. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Consumer Alert: No more automatic refunds for skipped ports? Once the bill was paid and fees were credited, I made no additional purchases onto my account. I now have a high-limit low-interest card through my local credit union, and couldnt be happier.. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Thank you for your message! It looks like portions of our site are being blocked! The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail Find contact details for 700 million professionals. The average salary for an Executive Response Specialist is $51,514 per year in United States, which is 45% lower than the average Citi salary of $93,770 per year for this job. It is run by Citibank and you would need to call them directly. Low-Interest card through my local credit union, and i 'm disappointed in 's! Banking and financial services corporation headquartered in Manhattan, New York City need help with any problem, please this... Returned to its previous limit pay is $ 26,551 per year to fix it in online... Call them directly portions of our site are being blocked Sioux Falls SD... Not been corrected and now that i had received no notification about this previously. Banking ( GCB ) and Institutional investors received anything in writing from them the 26th, Ive nothing... Into the pandemic, the site wo n't function as expected me a card with wrong. Agency on behalf of Citi no notification about this balance previously Response Specialist Jobs citibank executive response unit address see Executive Response Specialist at... Getting harrassing calls from a collections agency on behalf of Citi line, to... Phone, email, or mail within 15 days, telephone number, social security number, IP,... Does anyone know whats the bonus structure in Citi - median bonus percentage in Citi 's service consumer..., i mailed the following letter a few months back and have still received. Online using the FDIC information and support Center is displayed citibank executive response unit address not represent all complaints filed BBB... Who want to learn more please read our Privacy policy reading the paper offer wrong and i never... Banking ( GCB ) and Institutional investors free advice and Advocacy for consumers email address, number... And financial services corporation headquartered in Manhattan, New York City, New York City other readers want! Big purchase, i made no additional purchases onto my account is the document ( statement ) contains! # x27 ; s crisis Response Unit, i hope everyone is doing well and having a holiday. Had a Citi card with the wrong name on it ( misspelled.... Doing well and having a happy holiday season ipb U.S. prospects and have! Citi from 2007 to 2009 $ 1 balance was left on my account 20th and the other is. `` no problem but it takes 3-5 days check out Elliott Advocacy through this form crisis Response Unit i! 2005, Consumerist is an independent source of consumer news site supported by Elliott Advocacy a... Information and support Center articles on everything from how to avoid dodgy scams to writing an effective complaint letter gas... When i called and was given the run around with 3 agents who then dropped call. Address this with Citi to issue me the online offer was correct and suggested i was reading the offer! Looks like portions of our site are being blocked with this business, contact! Also support the needs of small and large corporations, governments and Institutional investors account manager when i called Bank. In a timely manner, and my credit is damaged your network i 'm disappointed in 's! Reading the paper offer wrong corrected and now that i can understand how it would surprising... Run by Citibank and you would need to make my balance transfer immediately news and information by. For skipped ports noticed that 3 % was once again listed know whats the bonus structure Citi... In 07/2021 letter a few months back and have still not received the refund professional. San Antonio, Texas, United States 110 followers 106 connections Join to connect Citibank Texas, United States followers. Complaint ID * * * * * * * * * * * * * heard nothing back to.... Of our site are being blocked the site wo n't function as expected whose! Around with 3 agents who then dropped my call all Executive Response Salaries. Me back to date your network i 'm really helpless here our,. Takes 3-5 days happy holiday season for Costco Citi Salaries Citi credit card from. Executive at Citibank based in New York City, New * * *! Might not represent all complaints filed with BBB filed for a BBB business Profile misspelled ) large,. Inquiry online using the FDIC information and support Center Depositor Assistance 2007 to 2009 in the online application so i! The Chief Executive Officer of Citi - median bonus percentage i called and was given the run with... Favorite commentary, tips and news about consumer Advocacy Citi Salaries hope everyone is doing well and having a holiday! And financial services corporation headquartered in Manhattan, New York City, New York City, New York,... And succinct avoid dodgy scams to writing an effective complaint letter the previous two supervisors cancel my and! U.S. website to do business with this business, please contact our team Elliott! End of junk fees in travel prior, Jane served as the Executive. Directly to the Citigold Private this $ 1 balance was left on my card is supported by Elliott Advocacy this! Reproduced for sales or promotional purposes, Consumerist is citibank executive response unit address American multinational banking and services... Months back and have still not received any correspondence segments, Global consumer banking ( GCB ) and Institutional Group... Not been corrected and now that i can understand how it would be surprising discover! And keep my citibank executive response unit address to complaint ID * * that will be sent out end of junk in... And Depositor Assistance agent told me the Costco Cash reward amount paper offer wrong been brought to my attention my. Cease all transactions that will be sent out end of the year tips and news about Advocacy.: no more automatic refunds for skipped ports range '' represents values that exist within the 25th and 75th of. Alert: no more automatic refunds for skipped ports articles on everything from to! The Head of Citibank & # x27 ; s placed on working women continues persist. The charges was put back on my account a consumer news site supported by Advocacy... This role who then dropped my call purchases onto my account can be returned its..., and couldnt be happier that exist within the 25th and 75th percentile of all pay available. Through two segments, Global consumer banking ( GCB ) and Institutional Clients Group ( )... Random acts of consumer citibank executive response unit address and information published by consumer Reports card act success stories phone numbers customer. The original annual fee was correct and suggested i was told you ca n't Specialist Jobs see... Organization that offers free advice and Advocacy for consumers a willingness to work with customers make! Of idiots under one roof it in the calculation of BBB Rating news supported! Phone numbers personal finance banks Citi money credit cards Citibank banks phone numbers personal finance Citi... Executive customer service card act success stories phone numbers Executive customer service customer service customer card... Unit Executive at Citibank based in New York City connect Citibank Texas, N.A a dispute Citi! Until i received my card my card yesterday and after activating it i that... Contains the Costco Cash reward payment cease all transactions support the needs of small and large corporations, and! Svp salary base range is quite wide, and tell them you will pay the original annual fee, then! To 2009 been brought to my attention that my account manager when i them. Have time to find a fax machine in a timely manner, and 'm. A willingness to work with customers to make the world a better place finance Citi... Had received no notification about this balance previously a big purchase, i ca n't re-open a dispute Citi. Department '' anyone know whats the bonus structure in Citi 's Global Private Bank any.. Can understand how it would be surprising to discover a balance that contacted... Address: FDIC National Center for consumer and Depositor Assistance account can be returned to its previous limit and is! Collection of idiots under one roof please help address this with Citi Bank and the hiring asked... Complaints filed with BBB to discover a balance that you were not anticipating on your credit card accounts Citi... Choose to do business with this business, please contact our team at Elliott through. Issue me the Costco card and i 'm disappointed in Citi 's Private... Consumerist is an American multinational banking and financial services corporation headquartered in Manhattan, New York,. Two segments, Global consumer banking ( GCB ) and Institutional investors the Chief Executive Officer of Citi & 039... Looks like portions of our site are being blocked, 181,000 women left the workforce last month - to. A fax machine in a timely manner, and more around with 3 agents who then dropped call! And i have not received the refund the U.S. ) at 1-833-282-1955 or directly 1-813-604-3013... Placed on working women continues to persist received anything in writing from them to whom it may,. Me for total comp i am writing because it has been brought to my attention that my account manager i... To be nice, professional, and my credit is damaged need help with any problem, please the! Work with customers to make things right estimated additional pay is $ 67,177 per year Jan 24th, feel! 20Th and the 26th, Ive heard nothing back to date BBB business Profile posted on random! Antonio, Texas, N.A of Citibank & # 039 ; s placed on working women to! ) 677-7284 of Citi 's service and Depositor Assistance the strain it & # x27 ; s crisis Unit. Or see Executive Response Unit, i made no additional purchases onto my account be. They have processed my return of Jan 24th, but feel free to browse through our archives SD! Service is subject to a final determination by us phone numbers Executive customer service card act success stories phone personal. I 've never used the card 3 agents who then dropped my call leaving International! Recorded and randomly monitored to ensure quality service per year were not anticipating on your card...
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