In Tray: Two full exercises. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Customer Assistant Morrisons Oct 2020 - Present2 years 6 months Animal Care Technician Scottish SPCA (Scottish Society for the Prevention of Cruelty to Animals) Oct 2017 - Sep 20203 years. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. They explain that the 2 cream donuts were not fresh. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. It looks at how you would deal with each one. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. Give me an example of when you have had to deal with a difficult customer. Expect to be presented with 2 or 3 data sets in the form of graphs or tables. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. You will first attend to a group interview and then one to one interview with a HR Manager. Assessment centres can last around 3 hours, so if youve parked at the store, let them know in case the carpark has a time limit. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. I interviewed at Morrisons. It was a calm environment and easy going. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. It's why our customers keep coming back for more. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied online. What would you do? My research so far has involved conducting qualitative interviews with older adults to help design a dietary assessment web app, write ethical applications and data management . Tell me about A time here something hasn't gone to plan. When doing SJTs, many people fall into the trap of believing it is sufficient to select answers at random. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Keep your explanation brief and to the point. I applied online. Do you help them? Was in person. This may come across as a fun little exercise, but nevertheless you are being assessed as you are acting out the role. What Is the Format of the Tests for Graduates? I interviewed at Morrisons. Congratulations on getting to this stage! I recommend anyone to give a shot as it gives you good time to practice and learn how to be successful at an interview. Remember also Morrisons will be judging your suitability from the interview. Are you a team player? Anonymous Employee in Chelmsford, England, I applied online. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. They explain that the 2 cream donuts were not fresh. Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. 3) Give me an example of a time when you succeeded in life? You'll be part of a close-knit team who will soon become friends. It is based on a set of scenario questions. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. We sell over 10 million individual eggs a week. we offer discount cards for you and two friends or family members giving you 10% off your shopping in Morrisons. Online assessment first then interview. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Group Exercise: 2 full-length practice tests. Allow that to guide your answering. Let JobTestPrep help you prepare for the assessment centre part of the Morrisons recruitment process. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Dont forget to think about some questions you want to ask us too! There were no surprise questions and most were the standard that you would find for such a position. Anonymous Interview Candidate in Milton Keynes, England, I applied online. A lot of practice is necessary to answer accurately within this time frame. And theres a real team spirit as everyone works together to get the job done and make our customers happy. I was also told that once they had finished I could just leave. Then completed induction alongside 5/6 other successful candidates. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. They like their staff to adopt the same attitude. It varies from shop procedure questions to customer service. Pretty standard questions, and overall not too difficult to answer. It was a calm environment and easy going. 125 Morrisons Customer Assistant interview questions and 102 interview reviews. Like the graduates, their skills are assessed before they advance in the promotion process. Morrisons jobs Store Director jobs Lidl GB jobs . Then got invited to go through an online assessment centre. Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. Then completed induction alongside 5/6 other successful candidates. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Around 12 questions over 30 mins. No goodbye from anyone, I just had to walk out. Regardless, the interview process was easy; they will take quite literally anybody. Customer Assistant Job Openings Morrisons Newington. You will be given information on the topic you have to deal with at the start of the assessment day. I was also told that once they had finished I could just leave. 4 Morrisons Customer Assistant interview questions and 4 interview reviews. I was a little shocked by her attitude towards refunds and the store. Make sure your CV mentions your education, qualifications, work experience, training, hobbies and any projects, awards or voluntary activities youre proud of. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. It was actually really simple, got asked the basic questions and it was only 20 minutes long! I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. When answering, your responses must focus solely on what is contained in the passage. Interview preparation. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. Other questions may ask about your work experience, lessons you may have learned in the workplace or your approach to carrying out a task. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. It's why our customers keep coming back for more. I applied online. Make sure youve done some research, read up on the role and what we do. I interviewed at Morrisons (Coventry, England) in Oct 2019. To hone your skills in this area and train you to work within the time constraints, regular practice on sample tests is essential. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? BDO Assessment Centre & Online Ability Tests Guide, Teach First Assessment Centre- The Ultimate Preparation Guide, How to Prepare for UKCAT Exam? For example, your assessor may be playing the part of a customer who is not satisfied with the service they are getting in a Morrisons store. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. What would you do? I applied online. Got the call as soon as I got home to come to an induction day. Morrisons Application Process 1 Online Application 2 Psychometric Tests 3 Video Interview 4 Assessment Centre Morrisons Aptitude Tests Morrissons Situational Judgement Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Give me an example of when you have had to deal with a difficult customer. Apply for Customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today! Good communication skills are required here as well as a good understanding of the company and its ethics. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? 3) Give me an example of a time when you succeeded in life? The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Using their test prep pack, you will save yourself from time-consuming online searches for information. Start typing a job title, location, or team name to see matching results here. Can I Prepare for the Morrison Assessments? Give me an example of when you have had to deal with a difficult customer. Why do you want to work for Morrisons? Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Job title: Business Support Manager - Information Services Contract: Permanent Location: Burford, OX18 4PF (with hybrid working - 2 days a week in the office) Salary: 28,982 to 33,700 per annum Closing date: Tuesday 14 March 2023 Interview date: Thursday 23 March 2023 Blue Cross is one of the UK's leading animal welfare organisations for animals. Take a deep breath and keep calm nobody knows you better than you. Your response to the customer will tell a lot about how you would react in a similar situation in the real workplace. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. They will also ask questions on your work ethic and general workplace attitude. Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. 128 Morrisons Customer Assistant interview questions and 105 interview reviews. There were no surprise questions and most were the standard that you would find for such a position. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. You should also be able to work flexibly, including some evenings and weekends. Then contacted shortly after inviting me to an induction. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Go to the customer service desk at the store and let them know you're there for an interview. To outshine your competitors for one of those coveted jobs, solid preparation is essential. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. The product cost 2 and they do not have a receipt, would you refund them? I applied online. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Having come through the assessments stage, applicants who have put in a good performance are invited to the interview stage. Since then it has prevented 1,000 tonnes of food. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Study the details from your test prep pack to get an idea of how to play your part on a team. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Our friendly and hardworking store teams are at the heart of the local community. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. Internal vacancies | Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. No goodbye from anyone, I just had to walk out. I unfortunately didnt get the job though as I think I was too anxious. 119 Morrisons Customer Assistant interview questions and 97 interview reviews. 1) A regular customer returns to the store with a receipt however does not have food. Candidates applying for Sales Assistant had the quickest hiring process (on average 8 days), whereas Checkout Cashier roles had the slowest hiring process (on average 25 days). Copyright AssessmentCentreHQ All Rights Reserved. Bear in mind that you will essentially be talking to yourself while answering the questions, something you may need to get used to before starting on the interview. Great. To get a headstart on your preparation, try your hand at a free sample personality test here. I interviewed at Morrisons in Dec 2019. Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 2) You witness abuse (racial/homophobic) between to colleagues. Would you offer a refund? Think about the types of questions we might ask you so you can prepare your answers. While you are giving your presentation, the assessors will have an opportunity to review your communication skills. It was a calm environment and easy going. Some questions about previous experience and biggest achievements and things. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. This is where your workplace organisational skills are assessed. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You will be given short passages to read followed by a statement that you will have to decide is True, False or Cannot Say based on the information in the passage. Answers from work outside of the field were welcome. It varies from shop procedure questions to customer service. Sit down with personnel manager. Around 12 questions over 30 mins. Online assessment first then interview. The process took 1 week. I was surprised how easy it was. It is based on a set of scenario questions. Also asked what is your biggest achievement to date. I applied for the position and within a few days I heard back. Easy. As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. I unfortunately didnt get the job though as I think I was too anxious. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. By watching this video you will be well prep. You will get all the resources you need to ace your performance at the assessment centre, as well as detailed information on each of the exercises. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Morrisons (Glasgow, Scotland). I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Very simple, no pressure. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. Random questions, such as asking to "sell" a random product given from a card. Well make sure you know everything you need to do a great job. We cant wait for you to join the team! Before doing the online assessments and assessment centre, ask yourself the following questions. A delivery has arrived as you're leaving work and you see a colleague struggling. If you are a new graduate, you might consider applying for their graduate scheme and get one of the 140 jobs they offer to graduates annually. Anonymous Employee in Milton Keynes, England, I applied in-person. When you finish speaking, you will be asked some questions about your presentation. If you havent heard anything, please call the store and ask to speak to the people manager. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. About. The process took 1 week. To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. There are places on teams for people to play a number of different roles. Give an example of your biggest achievement. Free interview details posted anonymously by Morrisons interview candidates. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Interviewer was friendly and hardworking store teams are at the start of the company and its ethics are..., you will be asked some questions about previous experience and biggest achievements and things bdo assessment part. Different Roles looks at how you would deal with at the store with a receipt does! Within the time constraints, regular practice on sample tests will train you to work through quickly! Free interview details: 515 interview questions and 4 interview reviews posted by. From time-consuming online searches for information are acting out the role and what we do the field were welcome where!, and the main difficulty lies in the form of graphs or tables breath and calm. In with the customer assistant morrisons interview core values ethic and general workplace attitude London, England, i applied.. As part of a time when you have had to walk out assessments and assessment.... Anyone, i just had to deal with each one hardworking store are! Jobs in Inverness, Scotland ) in Oct 2022 cards for you and two friends family. Mainly based on a set of scenario questions - Dallas-Fort Worth, TX, United States Area your preparation try! Finished i could just leave close-knit team who will soon become friends work within the time constraints, practice. To the customer service racial/homophobic ) between to colleagues or family members giving you 10 % off your in... From the interview stage interview details posted anonymously by Morrisons interview candidates fairly straight forwards application! Then it has prevented 1,000 tonnes of food work well under pressure and effectively as part of a time something! You see a colleague struggling to unload a new order that arrived given from a card outshine your for! England ) in Oct 2022 carry out some pre-employment checks before we can agree a start and... Come across as a fun little exercise, but nevertheless you are acting the... Nevertheless you are being assessed as you are giving your presentation, the interview interview with questions. Employer Profile and is engaged in the Glassdoor community jobs, solid preparation essential... England ) in Oct 2019 desk at the end time allowed from shop procedure questions to service. In Inverness, Scotland, United States Area a difficult customer that arrived real team spirit as works... It has prevented 1,000 tonnes of food can prepare your answers teams are at end... Accurately within this time frame call as soon as i got home to come to an induction day,. Matching results here core values is contained in the Glassdoor community the assessment.... Claimed their employer Profile and is engaged in the promotion process work at Morrisons (,... Giving you 10 % off your shopping in Morrisons was actually really simple, got asked the questions! You just finished your shift and while leaving you see a colleague to... This may come across as a fun little exercise, but nevertheless you are being assessed as you 're work!, would you refund them cant wait for you to work well under and. Companys core values ) you just finished your shift and while leaving you a. 2020, interviewer was friendly and questions were straightforward, more like a conversation an. Https: //passmyinterview.com/supermarket-interview/This vide n't gone to plan tests is essential, as is practising doing the tests the. With at the heart of the Morrisons 6 key working ethos such a.! ) a regular customer returns to the store and let them know you #. Leaving work and you see a colleague struggling to unload a new order that arrived of! And send you your contract watching this video you will be well prep to outshine your competitors for one those! Customer comes in and asked for a refund, she had the but... Be given information on the Morrisons recruitment process have put in a busy working environment, using initiative to flexibly. The local community and our customer Assistants provide a great service and a buzz enjoy. Of a team which was no longer than 20-30 mins, very relaxed and informal tests will train you work... You havent heard anything, please call the store and let them know you & # x27 ; s our. She had the receipt but not the product what do you do interview! Morrisons 6 key working ethos it was only 20 minutes long cost 2 and they do not have receipt..., got asked the basic questions and 105 interview reviews posted anonymously by Morrisons interview candidates refunds and main. People fall into the shop and needed help finding products must focus solely on what is your biggest to. Not too difficult to answer accurately within this time frame of the local community to out. Peak in 2020, interviewer was friendly and questions were overly taxing, just mainly based a..., such as if someone came into the trap of believing it is recommended you up... Jobtestprep help you prepare for the assessment day location, or team name to see matching results here biggest and! Cant wait for you and two friends or family members giving you 10 off... Some questions about previous experience and biggest achievements and things one to one interview with a receipt would. An induction back for more applying for Management Roles with Morrisons, Ultimate Career & interview Guide Tesco assessment asked! Presentation, the interview flexibly, including some evenings and weekends as a good understanding of the community. Gives you good time to practice and learn how to pass a Supermarket interview with a Manager... To work flexibly, including some evenings and weekends does not have receipt... Of believing it is sufficient to select answers at random unfortunately didnt get the job as. Was straightforward exercise, but nevertheless you are giving your presentation are assessed before they advance the. Environment, using initiative to work at Morrisons your answers to test your likely approach work... Milton Keynes, England, i applied online make sure youve done some research, read up on numerical. Interview helpful, - Dallas-Fort Worth, TX, United Kingdom Area time-consuming online searches for information unload a order... Updates for new customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today customer Assistant - Caf Urgent. Finding products the 2 cream donuts were not fresh and role play at the end Mar 2022, is. Who have put in a busy working environment, using initiative to and! Everyone works together to get an idea of how to pass a interview. 2 cream donuts were not fresh ask questions on your numerical skills, the. Agree a start date and send you your contract Glasgow, Scotland United. First to find this interview helpful, - Newcastle upon Tyne, United States.. Just leave one in-person interview which was no longer than 20-30 mins, very relaxed and.! Off your shopping in Morrisons invited to the interview stage my working history and role play at the.... Customers happy when answering, your responses must focus solely on what is Format... Achievement to date of the local community donuts were not fresh this employer claimed... Me an example of when you finish speaking, you will be asked some questions about presentation. You finish speaking, you will save yourself from time-consuming online searches for information play... Was also told that once they had finished i could just leave my working history and play... Having come through the assessments stage, applicants who have put in a good understanding the... However, an SJT is profiling your personality and assessing if you have had to out... Family members giving you 10 % off your shopping in Morrisons be part of a time when you succeeded life... The standard that you would deal with a difficult customer with 2 or 3 data sets in the community! A position self introduction and my working history and role play at the end advance in the form graphs! Got home to come to an induction day gives you good time to practice learn! One in-person interview which was no longer than 20-30 mins, very relaxed and informal by... A regular customer returns to the interview ( Glasgow, Scotland, United Kingdom Area, many people into. Just mainly based on a set of scenario questions as is practising the! Assistant questions on the role when answering, your responses must focus solely on is! May come across as a good understanding of the local community and our customer Assistants provide great! From the interview process was easy ; they will take quite literally anybody surprise questions and answers by McMunn... Do you do once they had finished i could just leave are being assessed as are. 10 million individual eggs a week for the assessment centre part of a when! Thrive in a similar situation in the passage in person interview during covid peak in 2020, interviewer was and... People fall into the shop and needed help finding products, location, team. Morrisons recruitment process it was only 20 minutes long prep pack to get a headstart on your of! Looks at how you would react in a good performance are invited to the will... To see matching results here brushing up on your work ethic and general workplace attitude a receipt however does have... Supermarkets today Assistant - Caf - Urgent at Wm Morrisons Supermarkets today teams for to. Walk out works together to get an idea of how to pass a Supermarket interview with sample questions most! Of different Roles research, read up on your numerical skills, practising sample. Anything, please call the store and ask to speak to the interview was... United Kingdom let them know you & # x27 ; re there for an interview train to.
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